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iPhone 4 shuts down after about 5 minutes

So, finally got my iPhone from Fedex, and I go to use it, and it wont stay on for longer than 5-10 minutes. I've tried restoring it (first was doing it on my windows gaming machine, but now trying to do it from my mac, more trust in that).

I've been looking for others with this issue and i'm not finding much for this new iPhone (saw some stuff after 3.1.3 came out), anyone else having this problem?

Going to give Apple a call tomorrow and see what can be done, but would like to know in the meantime if anyone else has had the problem, or knows how to fix it.

MacBook Pro 17", Mac OS X (10.6.4)

Posted on Jun 24, 2010 7:08 PM

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14 replies

Jun 26, 2010 1:50 PM in response to toothdoc18

I have almost these exact same symptoms my iPhone 4 can be on and working fine then small little graphical glitches start to appear on the screen and then about 5 mins later it will normally lock up and then reset itself and then its just in a loop working fine for a little while then glitches then lock & reset. Once the glitches appear apps will crash most of the time and even apples own apps (safari, settings, camera, messages, weather) will load and then instantly crash back to the menu. I have tried restoring the phone from a backup and to original settings and none of these have worked. I have a appointment with apple for tuesday to hopefully fix or replace my phone as i described what was happening to both o2 (carrier in the UK) and apple. I really did not want to give my one back as it has not suffered from the other big problems reported. Hopefully apple can fix this as it looks like a software problem to me as the graphical glitches are not static on the screen say they show up while going through your bookmarks as you scroll down or up the glitches move with the screen. This *****

Jun 27, 2010 4:18 AM in response to Josh Bright

Same problem, shuts down after 2 minutes. Been into the Apple store and they have no idea why, checked all my settings everything fine. He offered me a new phone but, I went into the Apple shop in Boston (US) but live in the UK so would rather change it in the UK. I don't think it is the phone as so many people seem to have the same problem. Haven't been able to charge it to 100% yet as it keeps shutting down and restarting. Used it for one phone call when it turned itself off in the middle. I am really mad stuck overseas with no mobile phone working - anyone got any ideas please post on here

Jun 27, 2010 11:45 AM in response to Josh Bright

Having the same problems, although the timing is random. At times it will work fine for hours, then it shuts down. It was fully recharged this morning (using my computer connections to my Mac), after I unplugged it from my Mac, it shut down after about 5 minute. I got it back on and did a restore, battery is fully charged...and it died again after the restore was completed and I unplugged it. Very frustrating. If anyone finds a solution, please post.

Jun 28, 2010 10:54 PM in response to Josh Bright

I preordered my iPhone at Best Buy, Houston Tx
9:30am later that evening my phone shut off for hours. It take 3-10 minutes to hold down the two buttons and just wait and wait for it to come on. Since the 24th my cell has shut off 3-5 times a day. Apples sr tech tried to walk me thru restore but my iTunes says "n/a" in recovery mode and will not finish. Sr tech couldn't help.
I never had a problem w the original or the 3GS. As much as I pay for AT&T accounts this isn't worth it. I rather go to my 3GS at least I know it won't shut off.

iPhone 4 shuts down after about 5 minutes

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