iPhone 'HOME' button not working....

Question

Level 1

61 points

iPhone 'HOME' button not working....

My 'home' button just suddenly stopped working. I upgraded to iOS4 wednesday evening at roughly 9.00pm, all seemed fine then at 4.30pm on thursday the home button ceased to function. I could not get out of the ipod without having to use the power button. I had to restart the phone to get back to the home screen, launch anything and I can't quit or get out without a restart. I Did reinstall to factory presets and stuff.... nothing. The 'home' button doesn't function at all. The phone is about two months old. Not a mark on it. In fact it's hardly been used. NOT IMPRESSED.

Apple G5 dual 2GHz / Apple iMac 2GHz / Apple IIe/iPhone, Mac OS X (10.5.8), G5 3gig Ram

Posted on Jun 24, 2010 9:21 PM

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Answer 1

Kwopau

Level 4

1,742 points

Jun 24, 2010 9:44 PM in response to Mark Keen

take it back to where you purchased your iphone and have them take a look at it.

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Answer 2

flohm

Level 1

0 points

Jul 12, 2010 11:48 PM in response to Mark Keen

Hi
I have exactly the same problem. After the update to iOS 4 I have problems w the home button.
Has to b something w the update as there seems to b many others having the same issue.

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Answer 3

Jul 31, 2010 10:52 AM in response to Mark Keen

My HOME button has not only stopped working, my phone does not register as being charged when I plug it in! No little lightning bolt. When I plug it into my computer to back up settings (was going to reset) it doesn't even register as being plugged in!!
It is getting worse every day since I updated. At first it was just running slower, then home button stopped, today I can only make/receive calls using my bluetooth!!! It hasn't been dropped. I take VERY good care of it.
I did not update my daughters iphone and hers is working fine!!
Has anyone had theres fixed or spoken with an Apple rep yet?

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Answer 4

emckai

Level 1

15 points

Jul 31, 2010 12:22 PM in response to Mark Keen

Bring it into an Apple store and see if they can get it fixed for you.

If you don't have Apple Care or the 1 year warranty on your iPhone. You might be out of luck.

You can try and restoring your iPhone and see if that works.
Don't restore your backup.

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Answer 5

Mark Keen Author

Level 1

61 points

Aug 3, 2010 4:31 AM in response to Mark Keen

Sent phone back to Carphone Warehouse. They sent it back to Apple. I got a new phone within 2 weeks.

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