7 Replies Latest reply: Jul 2, 2010 5:30 PM by Chill Will
aomboon Level 1 Level 1
have most current OS for itunes and iphone but itunes doesn't to appear to recognize the iphone. plugged it in and out from USB and still not popping up in the menu as a recognizable device....any solution?

iphone 4, iOS 4
  • Julianna9 Level 1 Level 1
    I have the same problem-I restored it and now I can't even use it as a phone...I just get the Apple log and the rectangle below (with nothing going on)
  • SLO_Coast Level 1 Level 1
    I have the same issue. All software up to date. ITunes does not recognize iPhone 4 -- stuck on the Emergency Call only Screen. Old phone already deactivated by ATT.
  • RosiePosie Level 1 Level 1
    Same problem. Everything up to date and tried restarting the computer. The phone is recognized by iPhoto but not iTunes. Of course, can't get through to Apple..... Any suggestions?
  • gdwigs Level 1 Level 1
    If you are using a PC, make sure that the firewall is turned off before you sync/activate.
  • sampsrl Level 1 Level 1
    Same problem Bought an iphone 4 yesterday. activated it at the store, so now I have no phone. Had to update itunes to 9.2. Afterwards, itunes will not recognize my iphone. All virus, firewall software is off or removed from the computer. itunes reloaded 3 times. computer and iPhones (old and new) rebooted multiple times. All software up to date, all computer specifications within requirements. It's no doubt Microsoft related.
  • jared harden Level 1 Level 1
    Just got my software updated yesterday and tried to synce new iphone 4, but was not recognized by itunes. recognized by iphoto and pics import just fine. Was on the phone with apple for hours yesterday and now my phone does not work because I tried to restore it and got an error message during the recovery. Has anyone resolved this issue yet? I have tried uninstalling and reinstalling iTunes, Clearing the sync history, and I can't count how many times I've restarted my computer. We have a Mac with snow leopard.
  • Chill Will Level 1 Level 1
    Soft boot, hold down top button and bottom button until white apple displays. iTunes will then recognize the **** phone.