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The iPhone "iPhone" cannot be synced. The required file cannot be found.

PLEASE HELP. Has anyone else gotten this error?!

27" iMac iPhone 4 iPhone 3GS 15" MacBook Pro, Mac OS X (10.6.4)

Posted on Jun 25, 2010 1:09 AM

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21 replies

Jun 25, 2010 6:28 PM in response to iArmand

Called Apple and got it resolved. Apparently, if you have iToner from Ambrosia, it gets confused with different versions and iTunes gives that error. I tried to reinstall iTunes and still didn't work. What I had to do was quit iTunes, go to User > Library > iTunes > iTunes Plug-ins and delete the iTonerSupport.bundle. Then restart the iTunes and the error went away. I hope this is helpful.

The iPhone "iPhone" cannot be synced. The required file cannot be found.

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