"Cannot connect to iTunes Store" - iPhone 4

My iPhone 4 won't connect to iTunes (Sometimes it does, most of the time it won't). I have full signal strength on 3G network. I never had a problem connecting with my 3GS iPhone.

Anyone else on here having issues with connecting to ITunes Store (App store) via your new iPhone 4?

Also, I'm posting this message from my iPhone 4 now and it's taking a few tries because I keep getting the following message: "Cannot Open Page. Safari cannot open the page because the server cannot be found"

Wonder what's wrong??

iPhone 4, iOS 4

Posted on Jun 25, 2010 6:13 AM

Reply
338 replies

Feb 2, 2013 6:15 AM in response to tm300

All,


I had the same problem you are experiencing... walked through every suggested solution from changing the date, to altering the DNS input, to turning off/on location service. However, nothing worked until I noticed something very very simple that I was overlooking. If you walked through everything and are still having problems give this a whirl...


Go to Settings > General > Cellular ... and make sure the 'iTunes' tab indicates 'on' . Sounds simple I know but when I updated my iphone 4s to the IOS 6.1 it turned off... so, that is my suggestion... I hope you find the solution because I understand how frustrating this may be.


Happy hunting.

Feb 7, 2013 5:31 PM in response to artkitekt

I used your suggestion and it worked! So, I updated apps, then thought I was done. Remembering an app I wanted to download, went to reconnect to the Store. It took forever! I got bored and stopped. Is this an ongoing bug we are going to have to live with? Is Apple going to bring out a fix? It is annoying as blazes. (And, yes, I checked. The iTunes tab was still "on."

Mar 21, 2013 6:57 AM in response to tm300

Method 1:

Reset your network settings by Navigating to

Settings App –> General –> Reset –> Reset Network Settings then your iPhone will Restart.

Method 2:

Enable Restrictions for about 5 seconds and disable it back again.

Navigate to Settings App –> General –> Restrictions.

Method 3:

Rest your WIFI then Reboot your iPhone and try again.

Navigate to Settings App –> WiFi –> {YourWiFiNetwork}

Method 4:

Check your date and time and time zone.

Navigate to Settings App –> General –> Date & Time.
Disable Set Automatically.
If the date and time correct, enable Set Automatically.

Method 5:

Uninstall iBooks and install it back again.

Apr 1, 2013 5:54 AM in response to tm300

Okay, for those who tried this and it didn't work (as was the case for me), I will post exactly what I did - which somehow worked in the end!

  1. Open Settings.
  2. Open General.
  3. Open Date & Time.
  4. Switch the Set Automatically setting to Off.
  5. Open Set Date & Time.
  6. Set the date to 1 January 2038
  7. Go back to itunes & app stores in setttings
  8. Click apple id and sign out
  9. Turn off phone
  10. Turn on phone
  11. Open settings and Set Date & Time back to the current date
  12. Go back to the Home screen and open Passbook.
  13. Tap the App Store button. Sign in with apple ID.
    somehow this elaborate way worked. Try in case the previous ways mentioned didn't work for you! Good luck!

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"Cannot connect to iTunes Store" - iPhone 4

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