Why so many issues?

Question

Level 1

5 points

Why so many issues?

Why is it that every iPhone or Apple product that hits the market after so many months of testing has so many issues?

I think Apple needs to have an internal screening process for which engineers test the new products, maybe leave out the ones that go to the bar and get drunk and forget the product they are suppose to be testing.

I do not see other companies of this caliber have problems with every single product that is released. Sure some, but not all.

Cracking plastic on 3G, wait a year and bring out the 3Gs with the same plastic, there is something seriously wrong with that alone, simply genius. Not to mention the MacBooks used the same plastic and had the same cracking years before the iPhone 3G came out.

Now the iPhone 4 with reception issues, how did that get by without being noticed?

Posted on Jun 25, 2010 7:26 AM

Reply

Answer 1

Jun 25, 2010 7:36 AM in response to WyseOne

Keep in mind that you're on a forum where people only go to report problems and ask questions. I would say that the majority of iphone 4 owners have had no problems, including me.

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Answer 2

RoryMac

Level 3

814 points

Jun 25, 2010 7:42 AM in response to StringerBell

You can add me to that list. I can produce the reception issue that most are complaining about, but my service never drops and I have not had a dropped call so far. I think a lot is just knee jerking and if they just wait Apple will fix the software issue that they are claiming it is.

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Answer 3

Jun 25, 2010 7:47 AM in response to WyseOne

I have to agree, I would think testing would have uncovered a signal issue with the iPhone 4 under certain conditions? I guess the question begs is it a design issue or a manufacturing problem?

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Answer 4

w7ox

Level 4

2,407 points

Jun 25, 2010 7:48 AM in response to WyseOne

WyseOne wrote:
Why is it that every iPhone or Apple product that hits the market after so many months of testing has so many issues?

Not unique to Apple. It's just that there is a convenient place to collect all the complaints for mass reading. I wonder if Toyota has a forum? 🙂

Phil

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Answer 5

Jun 25, 2010 7:51 AM in response to RoryMac

I hope this is software rather than their components, then we should all have the problem fixed really soon.

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Answer 6

jnc1610

Level 1

5 points

Jun 25, 2010 7:52 AM in response to StringerBell

I agree StringerBell. I havent had any problems either. I have great reception and everything works fine. Considering the number of phones bought, there were bound to be some defective phones with the majority working just fine.

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Answer 7

Sobeck

Level 2

309 points

Jun 25, 2010 7:52 AM in response to w7ox

this is why people should have paid attention in math class. there's a thread on here about a slight discoloration in the screen, and after THREE people said they had the same problem, the next post said "it looks like this problem is prevalent, so maybe i should refuse shipment". apple sent out MILLIONS of these phones for release yesterday! MILLIONS! if there were just 1 million sent out, and 100 people posted here that they had a certain issue, that would be one one-hundredth of a percent. get a grip, people. the world is an imperfect place, and items are manufactured in the world. common sense dictates that the more complex an item is, the more likely it is that there will be some that are flawed in manufacturing. in the words of the great c. montgomery burns: "well DUH!".

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Answer 8

Jun 25, 2010 7:56 AM in response to Sobeck

Math class would have been a good idea, apple pre sold 600,000 phones, pluse what they shipped for walk-in, not even close to MILLIONS.

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Answer 9

Jun 25, 2010 8:06 AM in response to aznewcaslte

I think the answers here are right on point.
Everytime a new product is introduced there is a certain amount of
problems or glitches. Out of 600,000 how many folks are having
what issues. What is the amount of complaints compared to the sample size.
I.E.
-Ruger
-Toyota
-Microsoft
-Mac mini first generation
etc.
--------------------------------
These boards are a very small sample of the total.

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Answer 10

WyseOne Author

Level 1

5 points

Jun 25, 2010 8:19 AM in response to w7ox

Agree, but come on... Every product?

And please explain why they would use a plastic for years that is known to be prone to cracking, EVERY sincgle iphone 3G and 3Gs I have seen which is hundreds have had cracks, Apple even admitted to an issue with the MacBooks cracking but to then go and use that same plastic on the 3G and then the 3Gs is just ridiculous if you ask me.

I don't see Toyota or any other manufacturer using the same faulty parts year and year even after acknowledging there is an issue.

This can go further too... Achnowledge an issue with the pastic on the MacBooks and then use the same plastics on the iPhone but not acknoweldge an issue with the cracks on them.

Sorry this just cracks me up... Walk into the Apple store and show them the cracks, they ask 3 questions

1. Where do you primarily keep your phone, shirt pocket, pant pocket etc...?
2. Do you keep it in a case and if so which one?
3. Has it been dropped?

The genius proceeds to the back room and opens a new box and gives me the phone to inspect, hit has cracks. Ok a second phone is brought out fromt he back and opened, inspected again with cracks.

Want to ask me those questions again, genius?

Message was edited by: WyseOne

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Answer 11

Jun 25, 2010 8:25 AM in response to WyseOne

Genius,
If this is your postion why do you keep buying Apple?

The definition of insanity is to do the same thing over and over and expect different results?

Hmm,

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Answer 12

Jun 25, 2010 8:31 AM in response to WyseOne

A number of issues I also suspect are due to network and server congestion due to launch. For instance, I could barely get anything to play on Youtube on any device, including my computers, yesterday, where I am located. 🙂

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Answer 13

Jun 25, 2010 8:34 AM in response to WyseOne

I would wager a guess that there is also some highly desirable property of the plastic.

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Answer 14

Jun 25, 2010 8:49 AM in response to WyseOne

You can only test so much with a new phone before you release it. I compare it to video games and their "beta testing" you can only test so much with a small group of people and once you release the game you still have problems. Most new products when they come out have problems for the first few months. If you want a product that does not have any problems wait for 2-3 months while the bugs get fixed out then buy.

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Answer 15

pberk

Level 2

321 points

Jun 25, 2010 8:51 AM in response to WyseOne

I do not see other companies of this caliber have problems with every single product that is released. Sure some, but not all.

Blackberry Storm had a 40% return rate.....

Do you really think the engineers haven't put the phone through its paces??? You always going to have a small percentage of manufacturing issues and the fact that the problems reported are not affecting everyone really tells us that it's not a design defect, but rather the former...

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