Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can Preview Email, but Cannot Read Body

I setup my phone to pull my emails from my msn account, but can only read the preview email. When I click on the message to view the body of the text, it shows sender information and date and time sent, but no text in the body. I've since adjusted the preview pane to read 5 lines as this is all I can view at this time. Your help is appreciated.

iPhone 4, iOS 4

Posted on Jun 25, 2010 7:30 AM

Reply
14 replies

Jul 24, 2010 7:55 PM in response to Shannon Johns

I'm having same issue with iTouch. Upgraded to OS4 and created gmail account to use DocsToGo app. The body of email is gone. This is true of my aol account as well. Turning iTouch on-and-off does not bring back email bodies. Other readers say REBOOT. Is that on-and-off or something else. This happened while I was traveling and created a problem for me (extended preview to max not helpful). Thanks.

Sep 5, 2010 12:55 AM in response to just-a-question

I have the same problems. I have four accounts: Mobile me, Gmail, an Imap account, and an exchange account. All emails are listed but when I select one the body of the email stays blank.

Rebooting does the trick. For now...

I have an iPhone 3GS 16 GB (Model MC131ZP, firmware 05.13.04) bought at Virgin in the UAE (factory unlocked). I upgraded to iOS 4.0.2 (8A400). My phone company is Etisalat. Everything else works fine. I still have 10GB available.

Can Preview Email, but Cannot Read Body

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.