Previous 1 2 Next 20 Replies Latest reply: Jun 28, 2010 5:10 PM by Klaus1
gus a Level 1 Level 1 (5 points)
Every since I upgraded to Safari 5 I've encountered many of these "failed to open page" errors. They don't occur with every website, and once I hit the reload button the page usually loads. I know it's not my internet connection that is malfunctioning, because I am able to successfully load all web pages in Mozilla and Chrome.

Has anyone else experienced this with the new version of Safari? If so, what did you do to resolve the issue?

Here is a screen shot of the error message: http://imgur.com/blWIo.png

MBP 2.53 GHz (late 2008), Mac OS X (10.5.8)
  • ~Bee Level 7 Level 7 (31,125 points)
    Hi Gus --

    So, when you click on the link below, you get the same message?
    http://www.latimes.com
  • gus a Level 1 Level 1 (5 points)
    Thanks for your reply. When I click on the link the page loads; when I reloaded the page (where the error message was) it also loaded successfully.

    If you are asking whether I get error message when I click on links or when I type directly into address bar--yes, I get error messages on both instances, just not every single time.
  • Donald Worrell Level 4 Level 4 (1,785 points)
    have you deleted all your cookies since you upgraded?
  • gus a Level 1 Level 1 (5 points)
    Yes, I actually do that quite often, by clicking on Safari>Reset Safari and leaving everything (including Cookies) checked.
  • ~Bee Level 7 Level 7 (31,125 points)
    Well, I was asking if that link worked.
    And it did.

    So if that link works, it shouldn't be cookies.

    So, you're getting intermittent errors, not predictable, on Safari,
    but Mozilla & Chrome work great.

    Your specs in your profile are changing. Are you on 10.5.8 or 10.5.5?
  • gus a Level 1 Level 1 (5 points)
    Yes, I am running 10.5.8. It's been a while since I updated my profile.
  • ~Bee Level 7 Level 7 (31,125 points)
    Ok, some questions for you, OK?

    1. Does this happen on one or two sites, or many different ones?
    2. Did you repair permissions after the upgrade?
    3. What 3rd party internet apps/plugins do you have on your Mac?
    Like a site-tailored toolbar? Glims? Safari AdBlock? Any "Security? apps?
    4. Ever check Font Book for duplicate fonts?
  • gus a Level 1 Level 1 (5 points)
    It happens on many sites, at random times; no specific website. I did not repair permissions. There are no plugins. The only plugin I have is Greasemonkey, and that's on Mozilla, not Safari.
  • ~Bee Level 7 Level 7 (31,125 points)
    Well, gus --
    It wouldn't hurt to repair permissions.
    Go here:

    HD icon (upper right corner) > Applications > Utilities > Disk Utilities.
    Select your HD icon, and click on repair permissions.
    Restart your Mac.

    Any better?
  • Carolyn Samit Level 10 Level 10 (95,985 points)
    Hi,

    Open a Finder window. Select MacintoshHD in the Sidebar on the left.

    Now open the Library folder, then open the Caches folder, then open the com.apple.Safari folder and move the "caches.db" file to the Trash.

    Relaunch Safari.





    Carolyn
  • gus a Level 1 Level 1 (5 points)
    I did just that and it began to work better. But this morning I got the error message again.
  • Klaus1 Level 8 Level 8 (45,610 points)
    Adding DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security:

    If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:

    208.67.222.222
    208.67.220.220

    (You can also enter them if you click on Advanced and then DNS)

    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:

    http://support.apple.com/kb/TS2296

    If your computer is part of a network: please refer to this page: http://www.opendns.com/start/bestpractices/#yournetwork and follow the advice given.

    You could also try these codes as well: 4.2.2.1 & 4.2.2.2
  • Eickeloh Level 1 Level 1 (0 points)
    Hi Carolyn and others,
    After upgrading to Safari 5. I don't get anything at all in Safari to open, including menus. Tried to follow your advice. "Com.apple.safari" was not in the caches folder, nor did I get any results when I searched with Sherlock. Same for "caches.db." So where are my Safari caches and how do I delete them? Thanks, Bruce
  • johninencino Level 1 Level 1 (0 points)
    NONE of us should be having to go through all this after installing this alleged "upgrade". I don't get error messages. I do get "Failed to find Server" messages occasionally. The main problem is the browser's hesitancy in opening webpages on all sites. Even the CNN homepage takes more than twice as long to open as it did on my older version of Safari. EVERYTHING is slower.
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