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Iphone 4 - can't put photos with contacts

The photos associated with my contacts did not come over when I sync'd my new iPhone. Also, if I take another photo for a contact, it saves fine but when I go somewhere else and return to the contact, the photo is gone.

Any suggestions? Thanks.

iphone 4, iOS 4

Posted on Jun 26, 2010 4:10 AM

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18 replies

Jun 30, 2010 4:21 AM in response to usarow

I have an iPhone 3GS and I recently upgraded to iOS 4. First of all there was some issue during install, and I had to restore. This erased a lot of my stuff, and I didn't notice until a few days later that all my contact photos were gone.

Not only that, but when I add a contact, then take a photo of them to use as their contact photo, it doesn't appear. Everything works as usual until after you "take photo", "Move and Scale" and select "Use Photo". The iPhone says "Saving Photo", but then the photo doesn't appear in the box. It just goes back to the "add photo" state.

I tried taking a photo thru camera, and then Assigning to Contact. That works fine.

Definitely a bug and I am not surprised since iOS4 is still in its early days, but nevertheless not too happy about it, especially since I don't think the photos get saved anywhere else, so they are all gone. Please let me know if I'm wrong...hoping I am.

I guess its best to take photos using camera, save them, and add to contacts later.

Jul 5, 2010 10:42 PM in response to Nick Marsh

got the same problem, some contacts have photos associated with the said contacts, some don't, even it's set up to sync with MobileMe and photos are still there in Address Book on my mac.

I stumbled onto the "workaround" which is, to go into your address book, double click the photo (as to either resize or change) and just click set again, it will then be synced to iP4.

It's a hassle, but the only way so far right now other than to get hold of the person and re-take their pictures 😝

Jul 6, 2010 2:06 AM in response to usarow

Similar problem.
I do have all my contact photos, but in order to add a new one i need to take it with the camera and the add from the library.

If i try to do it from the add contact lvl all of the info that i wrote b4 is erased and the screen reverts to its blank - non filled with new contact info state.

This is a bug. No doubt about it.

Jul 6, 2010 8:02 AM in response to usarow

I have found a workaround that only works part of the time. If your contact photo disappears, go to Address Book, cut out the picture, then reinsert the picture, and click Set. Then open the picture again, and click Set again. Then close Address Book. About 80% of the time the picture gets through to the iPhone. I have had this problem since I received the iPhone 4.

When it doesn't work, I shut off MobileMe sync for contacts on the phone, delete the contacts, then turn it back on. In a few minutes all the contacts come back, WITH the pictures.

This is no solution - just a painful workaround. I already talked to Apple support on this one and of course they "never heard of this". Baloney.

Iphone 4 - can't put photos with contacts

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