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FIX FOR: iPhone 4 battery draining fast, phone running hot

I had the same issue many have reported here and in comments on blogs, where their +_battery was draining at least twice as fast_+ as on an iPhone 3GS with iOS 4.

Some threads suggest +_this happens to iPhone 4 when restored from a 3G or 3GS_+, and indeed, that's what I'd done. A few people said that resetting to factory settings and installing everything fresh solved the issue, giving them better battery life than they'd seen on any prior iPhone.

Many of my apps have files or settings stored in them, so I didn't want to have to set everything up again. A fresh install is a real pain.

Deep in an iPhone 3G thread mentioning a similar battery problem after upgrading to iOS 4, someone said they'd deleted all their mail accounts, and set those up fresh, which solved the issue for them. I tried that today, and it worked.

*_BEFORE AND AFTER_*:

Thursday and Friday, the iPhone 4 went from 100% to 15% in under 6 hours. Today, after this fix, the iPhone 4 is at 87% after 12 hours. Thursday and Friday the phone was hot to the touch whenever I picked it up. Today it's always cool. Apps usage and movement among coverage areas on each day have been exactly the same. The only change was resetting up mail.

*_STEPS TO FIX_*:

Do this on WiFi so you can sync and check mail fast.

1. Delete all mail accounts.

2. If MobileMe user, delete MobileMe account, and remove all Calendars, Contacts, Notes, etc., from the phone (so you don't have dupes when you re-sync).

3. Turn off phone, and back on again.

4. If MobileMe user, add MobileMe account first. I enabled all options, even Find My iPhone (Thursday and Friday I had it off, in case it was using power). Wait long enough for contacts and calendars to sync, check to make sure. I use MobileMe mail on Push.

5. Add back each additional mail account. I have 5. I am in a marginal coverage area, so I set these accounts on Fetch Hourly. I also have "Preview 5 Lines" (I think the default is Preview 2 Lines. This doesn't matter.)

6. Go into Mail, go to the MobileMe Inbox, and scroll your way down letting the messages come in. You can see them come in when you see the Preview Lines update, and then scroll some more.

7. Go into each additional mail account's Inbox, scroll your way down, letting the messages come in.

8. Go to the combined Inbox if you use that, make sure all the messages are in.

9. The WiFi activity spinner may remain spinning even after Mail says it is done Checking Mail. This is because other parts of mail accounts are being synced for the first time. Let the iPhone sit in Mail combined inbox until the spinner stops. Quit Mail, go back in, and watch the spinner after it's done Checking Mail. If the spinner doesn't stop after < 5 seconds or so, let Mail sit again. Once it's caught up, going into mail will Check Mail, and the spinner will stop a few seconds after as it should.

10. You're done.

Hopefully your phone stays cool and your battery life reflects the boost from the 20% larger battery. If not, the next step to try is Reset Network Settings, and finally try a factory reset and installing everything fresh instead of doing a restore. Hopefully you won't need to do that. I didn't.

(a) G5 Quad; (b) Mac Pro; (c) MBP 17"; (d) iMac 24"; (e) iPhone, Mac OS X (10.6.1), (a) 6.5 GB, Apple 30" + Cintiq 21; (b) 4 GB, Dell 30" + Samsung 215TW

Posted on Jun 26, 2010 5:53 PM

Reply
317 replies

Feb 1, 2013 11:37 AM in response to Tumberry

My husband and I fixed my Iphone4 ourselves 2 days ago from a battery "drain & heat" situation that escalated to the point where just 3 days ago I charged my phone to 100% at midnight, went to sleep, and awoke to a dead battery. After wanting to throw the phone (still under contract) out the window, my husband's calmer head prevailed and we did a few manipulations and now the phone is working better than I ever remember. I am still in a state of shock and dismay.


After reading several bloggers comments we decided to take some tough love measures. Below is what we did, but a few notations first. After first getting the phone back in June of 2011, we had purchased the "mBoxMail" app for hotmail since the "Mail" app back then was inadequate. In October (2012) I activated I-Cloud storage for the first time. In November (2012) I updated the software to "iOS 6" and three days ago updated to "iOS 6.1" (later that night was when I went from 100% battery at midnight to 0%...while I was sleeping). I've never had any music or video stored on the phone, and don't use Twitter or Facebook, but because we own an art gallery, I do have a number of photos of painting stored on the phone.


Now for the fix.


The main two things we did was to 1) delete every single app that did not come included with the original phone (including the "mBoxMail" we bought) while being careful to save my phone contact list, my photos, and our hotmail account with the phone's "mail" app and 2) we de-activated I-Cloud storage (which remains de-activated as we speak as we now fear that it does not "play well" with the IPhone 4...my contact list is backed up on my husband's MacBook Pro). These two things seemed to make the biggest difference. (Incidentally, I was relieved to discover that all the deleted apps have been stored in the "App Store" app under both "All" and "Not on this iPhone" just waiting to be re-added with a touch of the screen).


Then we did a number of other manipulations that we think may have all helped in small ways.


We went into the Safari app and deleted all the bookmarks and into Safari via "Settings" and cleared the browsing history and all cookies and data (something I've never done before on the phone...ever). We then went painstakingly through all the links in "Settings" with special attention to "notifications" and "location services" (which is under the "privacy" link) and turned off and de-activated everything that we thought was irrelevant or unnecessary.


Now the phone is holding an amazing charge (with the iOS6.1 software and no I-Cloud). I should have done some of this stuff a long time ago. In the last 24 hours, I have been bravely adding back and activating a few apps that I've been missing, with no dire consequences...so far!


I've never blogged before, but I hope this can help some other Iphone4 owners who aren't ready to trade up yet.

Feb 1, 2013 5:57 PM in response to Tumberry

I spent some time at the Apple store and they did a complete refresh where you set your phone up as if it were new. Obviously you want to have backed up critical stuff before you do is, but the technique is to connect up to iTunes on your computer, hold both buttons for 8 sec, then release the top button and hold until it reboots. Do NOT choose to restore from backup on iTunes. Start as if it is a new phone. Once it is up and running, you can replace apps one by one or a small batch at a time. I did this and a) found out that I had way too many apps that I was not using and b) am back up and running with iCloud on and battery working well.


It may be that one or more apps is just churning and churning, and this cuts it off or that some app I have not put back on was the problem. It is tough love and several hours of work - I recommend that you take notes on what you have done so you can keep track. If at any point you start getting battery drain, you have found the culprit. This is the way that large systems are tested too. If you have an Apple store nearby, go there and have them hold your hand through the first steps.

Feb 1, 2013 7:01 PM in response to An American in Italy

I had the same problem on my iphone 4s and my wife's iphone5 and the heat and battery drain. I did shutting down apps, shutting down WiFi etc but the problem did not go away. So what fixed it was a a simple full shutdown, leave it alone for 5 minutes and restart from power up. Nothing else was needed.


Anyone else having this problem, try this simple way before going to the extremes.


I don't think many of us shut down our phones completely as we use literaly 24/7 (except maybe when on a plane). So all that was needed was a shutdown!!!

Feb 2, 2013 9:01 AM in response to Sie johan

Sie johan wrote:


Is it normal when browsing via wifi my battery drain 1% every 5-6 minutes? I already reset to factory setting as a new phone and delete all my data and app (****). Since steve jobs was died, it looks nothing can say about apple, i miss this guy


Yes, completely normal and with spec:


  • Talk time: Up to 8 hours on 3G
  • Standby time: Up to 225 hours
  • Internet use: Up to 8 hours on 3G, up to 8 hours on LTE, up to 10 hours on Wi-Fi
  • Video playback: Up to 10 hours
  • Audio playback: Up to 40 hours


Assuming you were using cellular data the spec says you should get 8 hours (480 minutes) of use. So from simple arithmetic if 480 minutes is 100%, then 480 divided by 100 is 4.8 minutes. So your battery should drop about 1% in 5 minutes.


For WiFi 10 hours is 600 minutes. By the same arithmetic the battery should drop 1% for every 6 minutes of use.


You just proved that the phone's specifications are accurate. I'm assuming you had an iPhone 5; for the 4S these numbers are lower.

Feb 2, 2013 9:14 AM in response to Lawrence Finch

Hello, I was given a "Power Bank for iPad/iPhone" , a portable charging device. Instructions are in Chinese.

Capacity: 5000mAh

Input: 5V, 1A

Output1: 5V, 1A

Output2: 5V, 500mA


By discussions.apple.com/docs/DOC-3511, it would appear that the output port I should use for iPhone5 is Output 1, but to charge my iPad I would need 2.1Amps. My assumption is that I would also use Output1 for iPad, but it will take longer to charge than if I had a 2.1A Output port. Is that correct?


What device is Output2 port good for at 500mA?


Thank you

Feb 10, 2013 1:26 PM in response to Tumberry

Hello,


I have an iPhone 4.. I updated the OS to iOS6.1 a week ago.. Since then I see that my battery drains quickly.


I need to charge the battery very often these days. No calls/sms/songs/video/browsing since I charged my battery 100% last night.


I was occassionally using it to check weather and read news from one of the apps. Now, my battery is left with 17%.


I don't really know why the battery drains quickly these days even though I don't use it very often.


Could some one help to fix the issue?


Thanks!User uploaded file

Feb 10, 2013 1:32 PM in response to Dinesh Babu

This is probably the most discussed problem with iPhones, and has been for the past 5 1/2 years. It isn't any one release, it can happen in any release. And, not surprisingly, there are tens of thousands of posts about it already. So I suggest reading some of what has already been posted rather than ask someone to repeat what has been posted uncountable times.

Feb 12, 2013 3:18 AM in response to Skeuomorph

Thanks Skeuomorph.. This is my 1st time in here on the support forum and it has really made me glad by benefiting from valuable information & feedback shared by so many of you.. I own an iPhone 4 since the last year and I'd updated to ios 6.1 last week.. Post this update, my iPhone's battery started draining out like crazy but I did not face any over-heating issue though.. Now, I am not sure if this update caused any problem but I did follow your instructions and deleted my exchange mail account and reset the network settings.. The battery back-up is back to normal.. I am sharing my experience here hoping this may help many more who are facing a similar issue.. I would pitch in here more often.. Thanks Again !!!!!!!!!!!!

Feb 13, 2013 9:56 PM in response to Skeuomorph

I only noticed a battery drain issue after updating to 5.1.1 (or something) phone never got hot.

Battery would be drained by 5 pm. Usually battery was at 40 - 50% before the update.

The fix so far was to turn off the Battery Percentage option.

Battery is at 47%,after being unplugged from the charger around 8 this morning.

Ssome days I use email and web browsing more than others.

Today was a quiet day, so it's battery percentage is higher than normal.

I'll know for sure in a few days.

FIX FOR: iPhone 4 battery draining fast, phone running hot

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