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iPhone 4 camera freezing

Since having my new iPhone 4, when I launch the "front" camera, the shutter is shown on the screen and it freezes. Sometimes is takes 5-10 minutes to load my camera. Other times it's very fuzzy and takes terrible quality pictures. Ive reset my phone through iTunes hoping this would solve the problem, but it hasn't. Does anyone else have this type of problem?

macbook, Mac OS X (10.6.3)

Posted on Jun 26, 2010 8:15 PM

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8 replies

Jul 7, 2010 8:55 AM in response to Kelly Green

I had the same problem right out of the box. The camera on my iPhone 4 would do the following.

1. Stutter and freeze on a frame for a few seconds and resume.
2. Freeze altogether on a frame.
3. Freeze when taking a shot (where the virtual aperture graphic is in the closed position)
4. In video mode, the camera would exhibit all of these symptoms, too. I shot a 5 minute video and it stuttered several times, including an occasional freeze of magenta (purple-pink) lines going across the screen.

I brought my iPhone to the local Apple Store. The Genius told me it could be a software issue, so she did a factory restore. Afterwards, I played around with the camera at the store and the exact same problems manifested. When I showed her, she gladly replaced my iPhone with a new one and so far, the camera works just fine.

I'm not an expert at this problem but wanted to share my experiences... in my case, it was a hardware issue, not a software issue.

iPhone 4 camera freezing

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