Previous 1 4 5 6 7 8 Next 187 Replies Latest reply: Apr 18, 2013 3:31 PM by Leffy70 Go to original post
  • geekstrada Level 1 Level 1 (0 points)
    Mine rattles and I had it exchanged today via FedEx. The new one rattles too. No bumper or case of any kind on either. The first phone didn't rattle, that I noticed, for the first month I had it. Oh and the exchanged phone they sent is a blatant refurb that has loose volume/silent/power buttons. So now I have a phone whose S/N doesn't match the one on the box that came with my original phone. Thanks Apple!
  • can2bury Level 1 Level 1 (15 points)
    Did you expect to get an replacement phone with the same S/N as the one that you sent back?
    Maybe they could have sent you an new box, but that is not the way that replacement phones are issued.
  • geekstrada Level 1 Level 1 (0 points)
    'Maybe they could have sent you an new box'

    exactly.
  • livfresh Level 1 Level 1 (0 points)
    Mine rattles when it vibrates or when I shake it. I would attribute this to the bumper case since the buttons on it aren't completely firm. If you have a bumper case, that may be the issue so try taking it off and see if it still rattles (mine didn't).
  • Chris Philpot Level 1 Level 1 (0 points)
    I'm onto my second iPhone 4 after the first refused to connect to Visual Voicemail, even after a factory reset; the Apple Store runner I spoke to agreed it was probably easiest just to swap my handset, and indeed following this switch Visual Voicemail worked immediately.

    I've had this second handset since last Saturday, and it had demonstrated no issues until yesterday evening. I noticed a clear and distinct rattle coming from the loose power button and, whilst it is in no danger of falling off, it clatters against the casing as it slides from side to side and fails to 'click' as cleanly as it used to. This phone has not been manhandled in any way; on the contrary, it's been looked after in a case and treated as carefully as you'd expect a geek to treat a £500 mobile phone.

    I'm in the awkward position of deciding whether to live with it (though I shouldn't really have to), get a replacement (and re-enter all of my data with no guarantee that I won't be back here with another fault in a week's time) or give up on this beautiful nightmare altogether. If I did get it replaced I would certainly not be happy with having to make the additional expenses over again - train tickets to my most local Apple Store in Brighton and a third pack of screen protectors - and frankly this whole experience just makes me think that Apple's quality control has gone to pot.
  • pcmike Level 1 Level 1 (0 points)
    My third iPhone 4 is experiencing this problem. If I shake the phone (side to side) you can hear a rattle, but if you push AND hold the power button while shaking it there is no rattle at all. Very disappointing as my previous two phones both had issues with buttons being loosing as well! My mother's phone has no rattles what so ever when shaking the phone, but her home button can be wiggled back and forth. I'm really getting ****** off with Apple's lack of quality control in recent years. They really need to take a step back and get a handle on the crap leaving their factories! People pay good money for these products and they really shouldn't have to live with problems out of the box!
  • modular747 Level 6 Level 6 (16,770 points)
    My third iPhone 4 is experiencing this problem. If I shake the phone (side to side) you can hear a rattle, but if you push AND hold the power button
    I'm really getting ****** off with Apple's lack of quality control in recent years. They really need to take a step back and get a handle on the crap leaving their factories! People pay good money for these products and they really shouldn't have to live with problems out of the box!

    Since this isn't really a "problem" that affects the function or durability of the phone, but "affects" only those obsessing about "rattles", it isn't a quality control issue at all (for the iPhone at least).

    Virtually ALL iPhone 3GS and iPhone 4 units will rattle to some degree, from the autofocus camera and mechanical contacts. If it's made too rigid so as to prevent all possible rattles, the switches, buttons and camera won't function properly.

    Message was edited by: modular747
  • kazakb Level 1 Level 1 (0 points)
    Yes, mine does. When I shake it, it rattles, and when I tap the area around the camera it also rattles.

    This bothers me somewhat so I think I'm going to try and get a replacement.
  • michaelelliott@mac.com Level 1 Level 1 (30 points)
    I have the rattle, but it's the power button on top of the phone. I'm sure it wasn't doing it until the last couple of weeks. Every time I put the phone against my ear I ear a tiny click. If I hold the power button still while I move the phone, the rattle goes away. Button must be loose...
  • paulking Level 1 Level 1 (5 points)
    My 3GS rattled at the somewhat loose vibrate/silence button. I just stopped shaking it and that was that.
    My ip4 is OK so far one week in.

    My girlfriend's Mercedes has more squeaks and rattles than my Accord…
    Annoying but hard to get perfection.
  • zYxMa Level 1 Level 1 (20 points)
    Since they've put autofocus camera into the 3GS and now 4, they rattle :/ sounds lame but there's nothing we can do I suppose. iPhone 3G did not rattle at all.
  • Dibbler Level 2 Level 2 (485 points)
    It can be the sleep/wake button as the button we press down is a a separate component which sit there in the slot and then pushed down on the button below.

    Or it could be the vibrate motor which is located in the top left corner of the phone just above the ringer switch. They can sometimes rattle if moved around.

    Dib.
  • schrader90 Level 1 Level 1 (10 points)
    I have the exact same issue!

    Only rattles when it vibrates (getting a call, message, etc...) and it is in the horizontal position. When its vertical there is no rattle.

    So far I have tried this on 2 iPhones 4 from colleagues and one has the same issue. The other does not.

    Have you tried this "experiment" with other iPhones 4?

    Its very odd

    Cheers!
  • bushman4 Level 1 Level 1 (0 points)
    Put your finger on the power switch at the top and hold it there. DO NOT PRESS DOWN, now shake your phone and the rattle is gone. Seems that the switch mechanism is whats rattling.
  • schrader90 Level 1 Level 1 (10 points)
    It still rattles. My power button is solid. I think its something else.
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