Previous 1 2 3 4 Next 50 Replies Latest reply: May 18, 2013 9:16 PM by Elle S.
nikklis Level 1 Level 1 (0 points)
My iPhone 4 will not sync to my iTunes. I plug it in and it'll charge, but my iTunes will not detect it. Any help?

Mac OS X (10.5.8)
  • EBSkater Level 2 Level 2 (490 points)
    What version of iTunes do you have?
  • StevenB4 Level 2 Level 2 (485 points)
  • lola3155 Level 1 Level 1 (0 points)
    I have had exactly the same problem, I have followed the guide as suggested to the letter and still no joy, each time (3 times now) that I have reinstalled the latest version of iTunes it is recognised and syncs with my iphone but with the next reboot of my computer it is gone again
  • dee09 Level 1 Level 1 (0 points)
    hi i have the lates verion on itunes for windows vista n an i phone 4. it shows up in the left hand side but when you click on it there is nothing n it doeant synth when i first conect. have uninstalled n re installed about 5 times n still no change.

    Please can anyone help.
  • Grem Level 1 Level 1 (135 points)
    I have the same problem on my PB PCC 17" with 10.5.8. Plug in both my iphones (3G, 4) and no detection. Someone please help!
  • Squeaky Geek Level 1 Level 1 (0 points)
    I am at my WITS end with my Apple Mac/iTunes/iPhone!!! I have spent more hours that I can count trying to get my iPhone to appear in iTunes on the Mac that we bought SO THAT WE COULD USE iTunes successfully - we never had any luck on our pc with iTunes as my itl file kept disappearing continually!

    We bought a Mac so that we could use our iPhones with it - so this has cost us a fortune (!!!!!!!) - and now I am being bounced around the help-desks at Apple - all they are giving me are links that I have already told them I have visited and haven't worked for me! I am running Leopard 10.5.8, latest iTunes and iPhone 3g with iso4. Everything is working okay - except iTunes will not recognise the iPhone. I have read many threads on forums where reinstalling doesn't fix this problem either. I even did a clean install of the Mac in case there were issues there!!!

    I can honestly say I have tried everything to get this to work...

    Please, please, please can someone help me????
  • Kenzoandkenzo Level 1 Level 1 (0 points)
    Yeah, I got the exact same issue! I just installed the brand new iTunes 10 version, and nothing changed! It won't recognize my device!

  • Susan Anthony Level 1 Level 1 (0 points)
    Check the "import" function. You import files/songs into itunes.
    And don't auto sync, otherwise, iTunes will replace all iPhone existing songs.
    I've suffered loss of all my iPhone music files. It's so upsetting.
    Besides what mentioned above, i like to share you a page about [iPhone Transfer Backup Reviews|], which included transferring iPhone contents to computer/iTunes.
    Hope it can do you a favor.
  • jonathan33 Level 1 Level 1 (0 points)

    I got my iPhone 4 the other day, and have reinstalled iTunes twice now on my MacBook, recognising and syncing with my iPhone each time, but disappearing on reboot. It's a shame no one seems to have an answer to this problem. I'll have to waste time in the Apple store now.

  • TalonM3 Level 1 Level 1 (0 points)

    My wife bought a new iPhone 4 today to replace her iPhone 3.  No sync, no charge.  Went to the (cr)apple website and tried their troubleshooting tips.  No joy.  I even tried sync it to my macbook pro and had the same result.  Latest version of iTunes, etc.


    One issue someone mentioned online was that the phone needs a good charge.  Battery indicator shows 3/4 charge but we thought, sure, plug it in the wall and see what happens.  Well, 1 hour later on the iPad charger (high speed charger) and it still doesn't have a full charge.  I think I have a brick.  Ready to throw it through the (cr)apple store window seeing as no one has been helped in this thread and there appear to be no solutions online.


    Way to go (cr)apple!

  • jonathan33 Level 1 Level 1 (0 points)

    I was a bit rash in my last comment. The problem was resolved after I downloaded more software updates. After installing OS X Snow Leopard, I didn't realise there would be almost 2GB of software updates to follow, plus an update for the iPhone. Once I installed these, I had no problem.

  • aryanpatel Level 1 Level 1 (0 points)

    I bought Iphone 4gs assembled in china....i can not sync it with itune...i have win7 ultimate (64 bit)...........please help me

  • Packerman72 Level 1 Level 1 (0 points)

    spent 5 hours today as itune 10.4 and 10.4.1 disabled charging, syncing, and usb recofgnition of my iphone 4. Was in 4.3.2 fine until itunes upgrade. Phone was put in DFU mode when trying to restore as thought non charging was phone firmware problem. Now after 3 hiurs of trying to get it out of dfu and restored to 4.3.5 the issue is worse. went to apple and they said "sorry you have a hardware problem, want a new phone for $199". are you kidding me?! I pay $400 for this, have had it replaced twice due to malfunction and now due to a itunes upgrade i need to pay $199!!! what a bunch of crap and as everyone points out NO SUPPORT FROM APPLE ON THIS ISSUE! Thanks Apple for gracing us with your wonderful global dominant company, but when all we want is the crap to work you leave us hanging with your hand out for more $$$. Great!

  • fteksen Level 1 Level 1 (5 points)

    until now, latest itunes 10.4.1 does not see iphone 4 problem still exists since 2010 and there is no 'apple customer support rep.' or 'apple genuis' what ever you called to answer this thing

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