iTunes could not back up iphone because the backup could not be saved...

You saved me!

Thanks.

You could use the free download app iPhone Contacts + SMS Backup, which has the option to export your iPhone contacts/sms as a csv (Excel) file which can then be printed. It also will backup to a vcf file, which can be imported to another iOS device or mac Address Book.

I have done what each and every one of you guys has suggested and it still won't work! I deleted the backup folder... No go.. Deleted pictures from up to a month before my recent sync... No go...

My last backup as per icloud was 12/7/13 and I'm guessing I have been having problems since then. No matter what I do, I can't get it to back up to iCloud or the computer!!!

My phone is acting up and now I might need a new one and I need to back up my stuff.

Has anybody found something else that works?

Jessica

Thanks!!!!

Hi Jessica,

I know you mentioned you've tried everything but just to confirm did you run "netsh winsock reset" command after deleting the backup folder? (i.e. if you have a windows pc)

If it still didnt work, I would sugest trying a different computer to back up (work, friends etc) as your phone is acting up.

Or last option would be to back up your contacts, calendar, notes to icloud. You can get the apps and songs from your iTunes account anyways.

Thanks -

DK

I am using an iMac. I have not tried using another computer yet. I have a really old macbook with an older operating system. I wasn't sure if you could perform a backup to another computer.

I did delete everything in the backup folder but to no avail.

Right now, it's my SIM card that is acting up. I have absolutely no service. Before I take my phone in to be fixed, I wanted to back it up just in case. But that has not been able to happen since 12/7 for some reason.

Whats up yall im the one who created this post and nobody had the right answer to help me not even aplle i found out how to fix it myself so The way I had fixed it was by clearing up space on my computer I compressed my whole hard drive and did the back up and uncompressed my hd I can't remember everything but it trying to create the back up on your computer but your computer dosent have enought space. Hope this help.

After getting a new SIM card, I got a new iPhone because apparently my old one had some issues. I am now able to back it up.

im using iphone 4s. i too had same prob. but i solved it by deleting the backup manually

I deleted my back up like Nojvck suggested and it worked.

Thanks Nojvck

I had a corrupt .MOV file. Deleting it was ALL I have to do to fix all the backing up errors of my iPhone 4 (iOS 4.2.1*) through iTunes 11.1.3.

ONE EXTRA TIP I can offer:
I also wanted to backup all my iPhone pics into an unencrypted folder so I used Mac OS 10.9 (Mavericks) baked-in 'Image Capture.app'. Just spotlight the .app, open it, plug in your phone, select your device from the left column, select the pics to import to your Mac (or choose Import All) and where to put the files. If you get an error on some .jpg or .mov file(s) THAT is your problem; delete it within your phone. All successfully imported files via 'Image Capture.app' will be denoted by a green-checked bubble icon on each file's thumbnail; you can also varify by using 'Finder.app' to see that there waiting for you in the folder you told 'Image Capture.app' to save them in of coarse.

* Yup, I've been putting up with it being corrupt since Sept. 2011 when I tried to upgrade my iOS 4.2.1 to iOS 5. Apple Geniouses didn't even know why it was doing that.

This does solve the problem (iPhone 4S, iOS 7.0.4.-7.0.6., iTunes 11.1.5.5., Windows 7 64):

delete all backup folders (beforehand copy a needed backup folder to somewhere),

type netsh winsock reset to the command line, Enter,

restart Windows,

restore the backup folder, back up in iTunes.

Thank you!

All you need to do is

1:C:\Users

2:USER NAME \

3:AppData\

4:Roaming\

5:Apple Computer\

6:MobileSync

7:Right click on Back up

8:Properties

9:Previous Versions

10:Restore

done

that will restore the very last backup and replace the corrupted one
Reconnect your Iphone Enjoy

Hey, had this problem myself.b

I managed to fix it by ensuring my computer hard drive had enough free space for the backup to duplicate itself (for some reason when iTunes restores a back up it does this)

Hope this helps someone 🙂

Try an alternative iOS backup method like iCloud, or CopyTrans Shelbee (free). These are your best bets to back up the iPhone and go around the iTunes error message.

To all of those who have tried everything above, and could not find success, try this one. It seems stupid, and repetitive, but basically what happens is that the Mac OS and iTunes get confused with permissions. (Read: Us humans mess them up.)

MAC USERS ONLY

So, let's reset the permissions to the Macintosh HD:

1. Quit iTunes
2. Open Finder
3. In the toolbar select Go > Computer
4. Right-Click "Macintosh HD" and select "Get Info"
5. On the very bottom right of this window there should be a small gold lock, make sure to click and enter your Administrator Password to unlock
6. Look towards the bottom under "Sharing & Permissions"
7. The first Name on the left-hand side should say "Your Name (Me)"
8. Under "Privilege" to the the right, it should say "Read & Write"
9. Select the little arrows next to "Read & Write" and select "Read Only"
10. Then, click it again, and select "Read & Write"
11. Close
12. Open iTunes
13. Select Backup to Computer
14. Voala!

Citing a 45 minute call with Apple support this morning, going through multiple folks until someone had the trick. Big thanks to Kathie!