7 Replies Latest reply: Oct 7, 2011 5:38 PM by Demo
EmeryX Level 1 (5 points)
I've had this for 2 months and it has been great until this morning. I tried to turn it off and it is just stuck on the spinning shut down circle on the black background. Won't respond to anything.
Thanks for the help.

Mac Book Pro 17", Mac G5, iPad Wi-Fi 64g,iPhone 3GS 16g, UPod nano, I Pod Shuffle 2G, Mac OS X (10.5.6)
  • red555 Level 4 (2,550 points)
    Try: Press and Hold the Home and Wake Sleep buttons until the Apple Logo appears.
    The apple logo should appear after about 10 seconds.
  • EmeryX Level 1 (5 points)
    Thx red. I got that procedure to work after I plugged it into iTunes. Didn't work on it's own which was strange. Thx again!
  • 1284nofuss Level 1 (0 points)

    Hi, I am overseas and my husband's iPad last night started to have the spinning launch circle on the screen.  I tried holding the power/sleep button down and got to the page with the slide button but it went right back to the spinning circle. We are now at about 24 hours....  Tried to charge it with my Mac Air and it won't even recognize the device.  Any suggestions?  Thanks, Deb

  • richardfrommount sinai Level 1 (0 points)

    I just had this same problem with my new Ipad 2 (2 months old) while working in e-mail with optimum (NY) and I tried the wake/sleep and home button at the same time and this worked like a charm. Is this something that is being worked on by Apple or just a quirk?

  • Demo Level 10 (88,926 points)

    It can happen from time to time to anybody. If you have a whole bunch of stuff going on - on the iPad - and if you haven't restarted your iPad in a while it can happen. There is no rhyme or reason to why it occurs sometimes but I would call it a quirk and not a bug by any means.

  • nataliefrompipersville Level 1 (0 points)

    I am having the same trouble with the spinning wheel with my Ipad 2.  The only problem is that I have tried to reset by holding down On/Off button, but doesn't do anything.  Does anyone have a suggestion??

  • Demo Level 10 (88,926 points)

    You may need to restore the device if you cannot get the spinning wheel to stop.

     

    iPad is unresponsive

    http://support.apple.com/kb/TS3281

     

    Updating or Restoring the iPad

    http://support.apple.com/kb/HT1414

     

    If you are unable to restore

    http://support.apple.com/kb/ht4097

     

    Before you restore - did you hold both buttons down until the Apple logo appeared on the screen? Try it again and hold down on the sleep button AND the home button at the same time - wait for a good 15 seconds or so to see if the logo appears. If it shows up on the screen - let go of the buttons. Ignore the red slider - do not slide it.