7 Replies Latest reply: Aug 4, 2010 12:11 PM by OxxidE
gphilyaw Level 1 Level 1 (0 points)
I have taken two videos on the new iPhone 4 and in both cases I'm experiencing orientation problems. The first was shot with the camera held in portrait position and it plays fine when held that way. When I rotate to landscape, the picture does not widen out to fill the screen although it maintains the correct orientation. In the second video, I switched the camera from portrait to landscape while shooting. In playback, the orientation is wrong when the phone is held in either position. While held in portrait position, it shows a landscape image on it's side. While held in landscape position, it shows a portrait sized image, also tilted on it's side. Is this operator error or a bug?

Mac OS X (10.5.1)
  • sassylashes Level 1 Level 1 (0 points)
    I am having the SAME problem. I've seen many complaints but no answers!
  • ronaldmcdonald Level 1 Level 1 (0 points)
    I started having orientation problems last night after using the phone for a few hours, the screen would just not move. Then as I plugged it in to recharge I suddenly noticed the screen pop to life- no issue with orientation. So I'm thinking it may have something to do with how much power you have in the phone at the time. Fully charged now and I haven't had the problem any more.
  • edgewild Level 1 Level 1 (0 points)
    So what IS the proper way to hold the iPhone 4 when taking video - Landscape or portrait?

    I can't remember which way I was holding it, but I now can't get my video to playback in landscape mode while holding it landscape style...It is like it is backwards.

    I turn it the way I want it to playback, and it switches to the vertical...and vice versa.

    I don't want to actually read the manual....anyone?
  • Digi2112 Level 1 Level 1 (0 points)
    Try double tapping the home button and slide the dock to the right and select the lock orientation button. This will make the video play in the correct orientation. I'd have have to say something isn't right with this.
  • Elliot Bridgewater Level 1 Level 1 (0 points)
    I'm having the same, annoying issues.

    I'll hold my phone horizonally (and the menus turn the correct way) and start recording a video, and about a quarter of the time, the video on the PC comes out vertical (which looks ridiculous and very unusual).

    Similar thing for photos, but even more often than that. About half the photos I take, when I e-mail them to myself, need rotating (which can't be done in mail applications, you have to save them then rotate them). VERY frustrating.

    Didn't happen with photos taken on my 3G. It always knew whether they were vertical or horizontal.
  • Gerald Edgar Level 3 Level 3 (615 points)
    gphilyaw wrote:
    the picture does not widen out to fill the screen although it maintains the correct orientation.


    What happens if you double-tap that video while it is playing?
  • OxxidE Level 1 Level 1 (0 points)
    I just got my device on canada launch day July 30 and noticed the same probl today. My issue was resolved by just doing a hard reset (pressing the home key and power button at the same time until the iPhone shuts down). Don't let go of the 2 buttons until the phone powers down completely. Then, turn it back on. In my experience with anything electronic, this is always the first thing to try.