Does the Apple Store Loan Laptops Out

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Level 1

4 points

Does the Apple Store Loan Laptops Out

I'm taking my Mac Book Pro to get fixed and i was wondering if The Apple Store loans out laptops while ones laptop is getting repaired. because i need a laptop to work on a freelance project i'm doing.

Message was edited by: m_hart

15" inch Mac Book pro, Mac OS X (10.4.11)

Posted on Jun 28, 2010 9:44 PM

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Answer 1

maanco

Level 1

65 points

Jun 28, 2010 9:50 PM in response to m_hart

Unfortunately the answer is No

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Answer 2

sig

Level 8

35,862 points

Jun 29, 2010 4:14 AM in response to m_hart

Why not ask at the Apple store?

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Answer 3

JasonFear

Level 5

4,965 points

Jun 29, 2010 10:42 AM in response to m_hart

Hi m_hart,

I took the guess work out for you. I had to call over to my local Apple Store to confirm an appointment for later today and decided to ask the question. I asked to speak with the Lead Genius and received the following answer:

+Q: Does Apple offer any loaner machines during a repair period?+

+A: Unfortunately not. Apple does not give us any 'extra' machines to be loaned out. We have machines in the store you can use if it's a same day repair but those are public machines and cannot leave the store. Some Apple Authorized Service Providers offer 'loaner' machines at a daily fee but that offering is separate from the terms and conditions of Apple's limited warranty and AppleCare.+

Hope that helps.

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