3 Replies Latest reply: Jun 29, 2010 10:42 AM by JasonFear
m_hart Level 1 Level 1 (0 points)
I'm taking my Mac Book Pro to get fixed and i was wondering if The Apple Store loans out laptops while ones laptop is getting repaired. because i need a laptop to work on a freelance project i'm doing.

Message was edited by: m_hart

15" inch Mac Book pro, Mac OS X (10.4.11)
  • maanco Level 1 Level 1 (65 points)
    Unfortunately the answer is No
  • sig Level 8 Level 8 (35,780 points)
    Why not ask at the Apple store?
  • JasonFear Level 5 Level 5 (4,935 points)
    Hi m_hart,

    I took the guess work out for you. I had to call over to my local Apple Store to confirm an appointment for later today and decided to ask the question. I asked to speak with the Lead Genius and received the following answer:

    +Q: Does Apple offer any loaner machines during a repair period?+

    +A: Unfortunately not. Apple does not give us any 'extra' machines to be loaned out. We have machines in the store you can use if it's a same day repair but those are public machines and cannot leave the store. Some Apple Authorized Service Providers offer 'loaner' machines at a daily fee but that offering is separate from the terms and conditions of Apple's limited warranty and AppleCare.+

    Hope that helps.