10647 Views 6 Replies Latest reply: Jul 13, 2010 2:12 PM by richter184
Welcome to the discussions,
some people checked their security software setting and where able to restore, see this thread:
http://discussions.apple.com/thread.jspa?messageID=11782596� or this one: http://discussions.apple.com/thread.jspa?messageID=11740374�
others removed all Apple related software and reinstalled iTunes: http://support.apple.com/kb/HT1925
Troubleshooting AV software: http://support.apple.com/kb/TS3125
Also try to connect in recovery mode: http://support.apple.com/kb/HT1808
None of those responses helped.
I tried reinstalling iTunes as per the re-installation guide. One time it finished restoring and said "iPhone has been restored, please leave connected blah blah" but then it said that it was still in recovery mode.
I tried turning off my firewall and anti-virus and switching USB ports (don't understand why this would have any effect whatsoever) and that didn't work either.
Have had no phone now for nearly a week, and I'm not impressed at all with Apple's response to what is clearly an issue for a lot of users.
Any chance you're running modified software on your phone? Problems with jailbroken phones can't be discussed here.
"Unauthorized modification of iPhone OS has been a major source of instability, disruption of services, and other issues":
I've had EXACTLY the same problem, except I dropped my phone & did a hard reset - that's what killed it (not the new software) - what is this thing you refer to that you found on youtube? I don't care if everything is lost, I just need my phone back! Do you have a link? Just anything that would help me would be awesome.
Thanks in advance
Hi i had the same error today and I read alot of post saying to uninstall all apple software (itunes, quicktime, ) well I didn't look enough and left out the apple support, unistall EVERYTHING of apple on the computer and try it out. I must have recovered and restored my iphone literally 100 times in the last three days. Any way it worked for me and instead of using my mac that is no longer under warranty i used my dell incase anything went wrong also didn't want to unistall all the backups I had in itunes. good luck.