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iPhone 3G Unknown Error 37 - Phone is UNUSABLE

So, I tried to update my 3G to iOS4, and basically now iTunes (terrible software) insists that the phone is in recovery mode and must be restored in order to work. It wont restore, and gets an Unknown Error (37) every time, and now my phone wont switch on.


Thank you!



<Edited by Host>

iPhone - PC-Win7, iOS 4, Error (37)

Posted on Jun 29, 2010 2:17 AM

Reply
6 replies

Jun 29, 2010 2:51 AM in response to Kaiser68

Welcome to the discussions,
some people checked their security software setting and where able to restore, see this thread:
http://discussions.apple.com/thread.jspa?messageID=11782596&#11782596 or this one: http://discussions.apple.com/thread.jspa?messageID=11740374&#11740374
others removed all Apple related software and reinstalled iTunes: http://support.apple.com/kb/HT1925

Troubleshooting AV software: http://support.apple.com/kb/TS3125
Also try to connect in recovery mode: http://support.apple.com/kb/HT1808

Jun 29, 2010 5:24 PM in response to Ingo2711

None of those responses helped.
I tried reinstalling iTunes as per the re-installation guide. One time it finished restoring and said "iPhone has been restored, please leave connected blah blah" but then it said that it was still in recovery mode.
I tried turning off my firewall and anti-virus and switching USB ports (don't understand why this would have any effect whatsoever) and that didn't work either.
Have had no phone now for nearly a week, and I'm not impressed at all with Apple's response to what is clearly an issue for a lot of users.

Jun 29, 2010 11:39 PM in response to Kaiser68

Hi there,

I've had EXACTLY the same problem, except I dropped my phone & did a hard reset - that's what killed it (not the new software) - what is this thing you refer to that you found on youtube? I don't care if everything is lost, I just need my phone back! Do you have a link? Just anything that would help me would be awesome.

Thanks in advance

Jul 13, 2010 2:12 PM in response to Kaiser68

Hi i had the same error today and I read alot of post saying to uninstall all apple software (itunes, quicktime, ) well I didn't look enough and left out the apple support, unistall EVERYTHING of apple on the computer and try it out. I must have recovered and restored my iphone literally 100 times in the last three days. Any way it worked for me and instead of using my mac that is no longer under warranty i used my dell incase anything went wrong also didn't want to unistall all the backups I had in itunes. good luck.

iPhone 3G Unknown Error 37 - Phone is UNUSABLE

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