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Callers say my voice sounds muffled when using bluetooth.

I have a motorola bluetooth h710/h715 and as soon as I got the iphone 4, everyone is telling my I sound muffled when using it, compared to my 3gs. Anyone else have this issue?

Windows XP

Posted on Jun 29, 2010 11:11 AM

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76 replies

Jun 29, 2010 4:43 PM in response to thefitter

thefitter wrote:
I have the same problem with my Motorola H780. It seems to be intermittent but it is enough to tick my wife off.


Yep, mine does it 90% of the time. I tried rebooting the phone and the device, doesn't help. Every call I make the other person complains.

Have you guys filled out a bug report? DO IT, this is the only way they know.

http://www.apple.com/feedback/iphone.html

Jun 29, 2010 5:12 PM in response to jasonb b

I have the same problem with my plantronics 925. It doesn't happen all the time but it does frequently. The headset has no problem when paring with iPhone 3GS or Sony Ericsson phones. It's definitely iPhone 4 compatibility issues. Seriously need help. I heard people are having the same problem when using Jawbone Icon too! That is ridiculous.

Jul 2, 2010 11:13 AM in response to jasonb b

Can a few of you help me with a test? I have a Jawbone 2 & a Jawbone Icon. Both exhibit a strange behavior with my iPhone 4. If either of these headsets are on, paired & connected AND a call is answered or initiated, things are fine.

When it all goes downhill is in this scenario:

My headset is OFF. I receive or make a call and mid-call, I decide to turn on the headset (which I keep off to save battery). The Jawbone connects and automatically switches the iPhone from PHONE to JAWBONE. This is all normal right? Okay here's the problem. The call quality has static, sounds muffled and the caller tells me I sound like I'm in a tin can. If I then switch back to the phone (through the iPhone page of Sources) and then back again, to the Jawbone, most times--quality is back to normal. Obviously this is not something we all want to be doing. Can anyone do this test with their headset .. any brand and even some of you with Icons? It would be good to know if the culprit is the Bluetooth Headset or the iPhone. Remember, it's important that you make a call with your Bluetooth headset in the OFF position and then turn it on mid-call to use it.

Jul 2, 2010 12:42 PM in response to squarejp

Yep, I have this problem with my Pro Plantronics headset.

100% of the time when I receive a call on my headset, callers say they can barely hear me.

100% of the time when I place a call while using my headset, callers say I sound great.

It's an incoming call problem some how. For some reason, I suspect the fact that I can hear my phone ring through my headset when receiving calls, has something todo with the problem. Maybe the bluetooth profile used to ring the headset is different then if you place a call.

Callers say my voice sounds muffled when using bluetooth.

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