1 Reply Latest reply: Jun 29, 2010 8:36 PM by planb77
queenisis1 Level 1 (0 points)
I have recently purchased a new computer and typically use wall chargers to charge the family's ipods. My daughter locked her's and does'nt remember the code to unlock. Since we purchased the new PC the locked iPod does'nt recognize it. Please help!! I don't know what to do, and if I have to buy her a new one I'm going to cry.

dell dimension c521, Windows Vista
  • planb77 Level 7 (32,310 points)
    Hello queenisis1,
    And welcome to Apple Discussions!

    If your daughter forgot the combination, you will need to restore the iPod via iTunes. Keep in mind that this procedure will wipe all content from the iPod and set it back to its original default settings. This is your only option at this point.