Previous 1 2 3 4 Next 112 Replies Latest reply: Feb 5, 2014 1:43 PM by mrropeman Go to original post
  • geoff2 Level 1 Level 1
    Following up on my issue, I went to the Apple Store and they swapped out my iPhone 4 for a new one. The new one doesn't have the headphone jack issue and works fine. It seems to work fine in all other ways. So, folks having problems like this might want to look into a trip to the Genius Bar.
  • EBSkater Level 2 Level 2
    geoff2 wrote:
    I really really really don't want to restore as a new phone. It's not so much anything saved within the apps but its my collected SMS messages which I don't want to lose. (There's some good stuff in there I don't want to lose.) Is there any way to archive the SMS messages on my computer, because if so, I might give that a call just to try.

    I archive ALL my texts.

    PhoneView for Mac lets you save them in multiple formats, including XML (for web browsers) and PDF. These two formats I mention, when viewed, will make it look as if you were looking at the convo on your phone.

    Tansee iPhone Transfer SMS for Windows will save in text format or XML (web browser) and when saved as XML, it will look as if you were looking at your phone's threading. I don't know if they've updated it though, they probably have. It's been a year since I used it.

    PhoneView (Mac)

    Tansee iPhone Transfer SMS
  • dsg76 Level 1 Level 1
    +1. Just got the phone yesterday and seeing the same issue, hard to talk when you hear yourself.

    Another trip to Genius bar i guess. BTW I called Apple about this issue and the guy had no clue, and i suggested i restore from new. I'll pass on that plan.
  • dsg76 Level 1 Level 1
    One more thing- Are people using the headset from a 3GS or 3G and seeing this? Or is everyone using the supplied iPhone4 buds? I dont think there is a difference, but I am curious.
  • SkiBlade Level 1 Level 1
    I have the same problem. It is particularly bad when making a call somewhere noisy such as a train station. All I hear is the platform announcer and can hardly hear the person I'm calling. Did nobody test this product before shipping?????
  • a2green Level 1 Level 1
    Same thing for me; didn't notice the issue with the Apple headphones, but today my 2nd awesome pair of NuForce noise-cancelling headphones arrived (left 1st pair on a plane ) and walking down the street attempting to talk with a client, the traffic noise was so amplified they could barely understand me. And needless to say, I could barely understand them given the outside noise amplification. Thought it might be the headphones, but no--absolutely no problems with friend's 3G phone (and the same headphones worked fine w/ my old 2G phone). Restarting phone didn't help. Trying to plug in differently doesn't help (and if it did, wouldn't be an effective solution!) Guess I'll head to the Genius Bar for a new phone.
  • leopodip4 Level 1 Level 1
    Having the same issue with both my iPhone 4 and my girlfriends iPhone 4. A friend of mine with an iPhone 4 reported it as well. I can hear myself and background noise in my apple headphones as soon as a phone connection is made, actually as soon as I hear the ringing tone. This problem doesn't happen while on FaceTime call or Skype call.

    Could this be software-related? Are people not noticing this problem because they don't use their headphones? I find it strange out of millions iPhones sold that just a handful of persons would have this issue, and I would happen to have 3 defects out of 3 iPhone 4 around me...please apple support : bug fix or clear answer!
  • leopodip4 Level 1 Level 1
    Tested on a lot of iPhone 4 (5 actually), and all the sake thing : I can hear my voice in the headphones. This is not happening on an iPhone 3G. Is this an issue with the noise cancellation feature of the iPhone 4? Is this discussed/solved elsewhere? I just can't find anything on this.
  • jinniferb Level 1 Level 1
    I definitely notice this, too. And it is intermittent.
    But only on the Apple headphones, when I use my Skullcandy ones, it's never an issue.
  • leopodip4 Level 1 Level 1
    I have the same problem with a shure mpa3c headphone/mic adaptor
  • Evgenyyy Level 1 Level 1
    Are you guys running skype in the background by any chance? It is known to cause issues with mics and speakers by not releasing control over them when backgrounded.
  • dsg76 Level 1 Level 1
    Nope, this happens during regular voice calls. The best way I have found to prove this issue is this:

    Use a pair of sound isolating headphones (any decent pair will do), and make a call. Just hold the phone mic near your mouth to talk. You will hear your voice in the headset. This DOES NOT happen with the 3G or 3GS... which is really concerning to me. This can most likely be fixed with software, but as of yet i have not heard many people complaining, mostly since people are not using a decent headset to make calls (even with inline mics).
  • jinniferb Level 1 Level 1
    When I notice the echo, the headphones (I believe) are either from my old 3gs or an older phone. My 4 ones are still in the box.

    Interesting, maybe I'll see if those behave the same.
  • leopodip4 Level 1 Level 1
    I tried it with sennheiser hd-25 (very isolated...) and shure mpa-3c mic adaptor and the problem is obvious. I guess you must be right that with non isolated headphones people don't really notice it. But I find it strange that with over 4 millions iphone 4 worldwide, this issue isn't addressed more than this. After all the primary function of this machine is to be a phone, and it should behave the same way it was with previous versions of the phone (i.e. iphone 3GS, 3G, 2G).
  • Andrew Otwell Level 1 Level 1
    So has anyone had luck fixing this problem by restoring from backup or restoring as new?
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