Where is my "Sent Mail" folder?

Oh...when you go into your "Mailboxes"...only the inbox mail shows up. You have to go down below that where it says "Accounts"...and that is where you will see your other folders..."Inbox", "Sent" and "Trash".

Who is your Mail Provider?

(Gmail, hotmail, etc)

Message was edited by: USBSlave

Are these IMAP or POP3 or Exchange accounts?

Also when you say "won't update" do you mean when you send a message from the phone it doesn't save a copy in the folder or when you send a message from the computer at the website for the client it doesn't update on your iPhone?

USBSlave wrote:
Are these IMAP or POP3 or Exchange accounts?

Also when you say "won't update" do you mean when you send a message from the phone it doesn't save a copy in the folder or when you send a message from the computer at the website for the client it doesn't update on your iPhone?

IMAP, I believe; and either way, it won't save a copy if I send it from my phone or my Mac.

*Actually, it's only those composed on my computer.

Message was edited by: bellanca07

Go into your settings and check to make sure, if its IMAP it should be taking a copy with the server if it is POP3 then you would only see what the phone sends because POP3 doesn't sync sent mail/trash

USBSlave wrote:
Have you completely remove the mail account and set it up again? If that still fails have you tried to remove the mail accounts and then set it up manually using info from the provider?

I deleted my account, and then added it again and it still isn't updating...

When I purchased my new iPhone 4 and performed my first initial sync from my backup...all my settings transferred over to my new iPhone. I had to make some adjustments with my email settings...and at first the only folder to show up was my "inbox" folder...UNTIL I did a test email and sent it. That is when my "sent" folder appeared and then I deleted the email and that is when my "trash" folder appeared. Now my folders are there permanently. 🙂

That means your Yahoo! account isnt IMAP so the Sent Mail folder will only show up after you send a message on the iPhone and will only contain messages you send on your iPhone.

The AOL account seems fine, did you check your AOL account online to see if there are any message in the Sent Mail folder?

None of the previous "solutions"helped me but I did find a solution myself..... eventually!

If like me you are able to create a new email account with your ISP then do this:-
1. Create a new email account
2. Go through the process of adding this account to your iphone as you would normally.
3. Save all details then close email set up.
4. Open Mail and you should see your original and new inboxes and accounts and if you've deleted mail and sent mail their respective folders should be visible too.
5. Go back into mail set up and delete the new 'unwanted' email account (not forgetting to delete it from your ISP accounts too)
6. Go back to mail, the 'new' account will have disappeared but sent and trash folders should remain

This 'fix' worked for me, it may not for you. As some are having this problem and some are not I guess it's a bug that may get fixed if Apple can be bothered 🙂

ok, this may work, it did for me, I moved emails from the inbox to the sent and trash folders (although they were invisible in the folders directory) I then did a search for the email title and when I clicked on it the mail boxes seemed to appear where they should be - SERIOUSLY WEIRD. Anyhow it fixed the problem permanently.

When you open mail, you see "inboxes" listing all your inboxes (starting with a consolidated inbox and then those inboxes for the individual account). If you scroll down this page, after all the inboxes, there is another section called "accounts"... if you open any of your mail accounts in this section, you will see your inbox, your drafts, and all your folders including "Sent" and "Trash"...

This doesn't happen when you have just a single email account. That is why I wasn't having a problem with my phone as I have two accounts on it but my wife has only one account on her iphone, that had the problem.

As a follow up (due to the ipnone getting two of every message) I decided to delete the account and start again, having first cleared the mails from the ISP server. Once again no sent or trash folders. I created a temporary account for my emails and they came back. I deleted the temporary account and all is now working as it should.

AndrewDickie wrote:
ok, this may work, it did for me, I moved emails from the inbox to the sent and trash folders (although they were invisible in the folders directory) I then did a search for the email title and when I clicked on it the mail boxes seemed to appear where they should be - SERIOUSLY WEIRD. Anyhow it fixed the problem permanently.

This works! Now I finnally have a Trash folde!