3 Replies Latest reply: Aug 21, 2010 8:15 AM by gc104
KJMarriot Level 1 Level 1
Hi!

My iPhone 3GS has been working fine with sending and receiving emails both via wifi and when I'm out and about.

Now it won't allow me to send emails while I'm out. Can receive them okay and can access the internet, but when I try to send them I get told that the sender address was rejected by the server.

Yet it still works perfectly fine sending and receiving via wifi when I'm home.

I'm using an smtp address attached to my work, port 587. I know nothing technical but can try to give other details if asked.

Spent a while in the Orange shop and didn't get anywhere, any help I would gladly accept!

3GS
Solved by ToDD Co. on Jun 30, 2010 6:59 PM Solved
had the same problem: What fixed it for me was simply adding my email address and password to the outgoing server and boom. worked
  • ToDD Co. Level 1 Level 1
    had the same problem: What fixed it for me was simply adding my email address and password to the outgoing server and boom. worked
  • KJMarriot Level 1 Level 1
    Yes! It worked! Haven't left the house yet today but managed to send emails with the wifi turned off, which is better than I have been doing.

    I had tried putting my username and password in but not the whole email address, had also tried putting my server log in details into those boxes.

    Thank you, it really was driving me mad and you saved me having to tediously go through it all on the phone with someone.
  • gc104 Level 1 Level 1
    I have tried your solution of adding name and password and get a message that my server does not accept passwords, so I remain stuck with the message " Sender addres rejected by server " My me.com account works fine, but my primary server account doesn't..

    Can you assist?

    Gary