4956 Views 5 Replies Latest reply: Jun 30, 2010 12:46 PM by Ingo2711
There's new info about iTunes Store errors, covering your error as well: http://support.apple.com/kb/TS3297
This alert is often caused by cryptographic issues with your Windows installation.
If you have broadband access (cable, DSL, or other high-speed access), try turning your modem off for a minute and then turning it back on. If you also have a router connected to the modem, turn it off for a minute and then back on again. Once you've established a web connection, try accessing the iTunes Store again from iTunes.
If that does not resolve the issue, follow the steps in the Microsoft knowledge base article KB931125. http://support.microsoft.com/?kbid=931125
If the issue continues, follow the steps in the Microsoft knowledge base article http://support.microsoft.com/kb/822798 to resolve the issue. Note that while the Microsoft article describes a different issue, both issues share the same cause and solution.
Message was edited by: Ingo2711
Thanks for your answer but that's not the problem.
My Itunes Store is working perfectly and my Internet connection has no problems.
It's my Ipod which is unable to load on it's page. Why does the Ipod designated page need an Itunes Store connection when it is actually there to synchronise the Itunes Music?