1780 Views 3 Replies Latest reply: Jul 1, 2010 6:15 AM by myech
make sure all apple services are starting with computer, windows/accessories/run/ type "msconfig" then hit ok,
under "services" tab put a CHECK in the box that says hide all microsoft services,
then make sure there is a check in any apple programs ie: apple mobile device, bonjour service and ipod service.
Now under the "startup" tab make sure all APPLE programs have a checkmark ie: itunes and quicktime.
restart the computer
if none of that works..../
in device manager right click on the apple driver and update if it works restart computer, if it doesnt work uninstall the driver and restart computer and then plug phone in.