iPhone 4 ios 4 camera roll photo orientation

Anyone else having an issue when viewing photos in photo library or camera roll with viewing them in landscape?? Photos will only allow me to view in portrait not landscape!! This is a big flaw if it's not just my phone. I have 32 gb iPhone 4 running ios 4 obviously. Once again can't view photos in library or camera roll in landscape only in portrait. It's like orientation is locked without actually doing so.

iPhone 4, iOS 4

Posted on Jul 1, 2010 5:59 PM

Reply
11 replies

Jul 5, 2010 2:01 PM in response to Mazarino

I'm noticing the exact same issue, usually appears when i took a photo and switch to my photo albums. I'm just able to watch them in portrait mode. 😟
Btw, there's no need in rebooting the iPhone, just take the "Photos" App out of the system memory by using multitasking, it'll work (for some time, actually)
hope Apple fixes that issue with upcoming 4.0.1 soon...
so far

Jul 9, 2010 8:41 AM in response to filmcriticsays

Here is the response from Apple to me regarding this issue:

"I have received word from the Engineers. So, the Engineers they have reviewed all the documentation and the emails and video you sent me and determined that the EXIF data on them (the pictures) is correct. The issue they feel, is not with the photos but rather the viewers of the photos the customer is using. No, they are not meaning you or the friends that are viewing the photos so don't be offended, I know how that sounds. What they are referring to when they say the EXIF data is the data attached to photos that includes information like the orientation, size, origin, camera maker, etc.. Since I am not familiar with 'viewers' or what the viewer is on an iphone I have sent a reply asking for more clarification on this and will contact you as soon as I have more. I apologize I do not know more at this time but I am still working on it. Please hang in there while I attempt to get more information."

Jul 27, 2010 3:16 PM in response to KimberlyPek

KimberlyPek wrote:
I am having the exact same problem. I shut down, turn off, restart, turn off the multitasking... and NOTHING works. I google this topic and nothing seems to come up, so it must not be TOO common or people are just not noticing.... How can we notify apple of this problem???


If everyone that is having the problem lets apple know via the below links, it will keep this problem on their radar for fixing.
US & Canada only Support:
http://www.apple.com/support/expert/

Feedback:
http://www.apple.com/feedback

Thanks....

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 4 ios 4 camera roll photo orientation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.