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iPhoto cant import video from iphone 4

129415 Views 114 Replies Latest reply: Jan 5, 2014 1:26 PM by jennycraig RSS
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jacob santiago Calculating status...
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Jul 1, 2010 7:17 PM
So i cant import any video to iphoto from my iPhone 4. It gives me a error stating

"Error Downloading image.
iPhoto cannot import your photos
because there was a problem downloading an image"

Image capture wont work either.

I've tried deleting everything from the camera roll. Shoot another video and connect and I still get the same error..

Thanks in advance
iMac, Mac OS X (10.6.4), iPhone 4
  • SystemicRisk Calculating status...
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    Jul 1, 2010 8:33 PM (in response to jacob santiago)
    Same problem here.
    iPhone 4, iOS 4
  • Grognard Calculating status...
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    Jul 1, 2010 11:43 PM (in response to SystemicRisk)
    Same problem for me too. Wake up Apple !!!
    MacBookPro intel 2.33, Mac OS X (10.5.8), iPhone 4
  • Grognard Level 1 Level 1 (0 points)
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    Jul 2, 2010 11:24 AM (in response to jacob santiago)
    I've tried an alternate solution because I'm not sure this is a hardware problem but, actually, a software malfunction.

    Step one: turn off and on your iPhone.
    Step Two : launch iTunes and iPhoto
    Step three : connect the iPhone to the computer
    Then importation will be possible.

    Try and tell me if it's working for you as it worked for me each time I've tried
    Nevertheless I don't buy Apple product to spent my time trying to patch malfunctions
    MacBookPro intel 2.33, Mac OS X (10.5.8)
  • anthony boe Calculating status...
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    Jul 2, 2010 10:22 PM (in response to Grognard)
    worked like a charm... thanks
    macbook 13", iOS 4
  • Grognard Level 1 Level 1 (0 points)
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    Jul 2, 2010 10:24 PM (in response to anthony boe)
    You're welcome
    MacBookPro intel 2.33, Mac OS X (10.5.8)
  • sixftup Calculating status...
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    Jul 3, 2010 12:26 AM (in response to jacob santiago)
    this is ABSURD. i recorded beautiful video tonight and now i cannot import it to my macbook pro. i continually get the error: an error occured while importing. The item ‘IMG_1339.MOV” was not imported.

    tried the above fixes. jesus christ apple, can you get anything right with this phone?
    Macbook, Mac OS X (10.5.3)
  • stapsell Calculating status...
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    Jul 3, 2010 4:34 PM (in response to jacob santiago)
    FIXED!
    I was having this problem, tried the suggestions above no help.
    Mine was fixed by rebooting my imac. All syncing perfectly now.
    I rarely reboot my mac, using sleep mode.
    Hope this helps someone else!
    imac aluminum, iOS 4
  • AMTK54 Level 1 Level 1 (0 points)
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    Jul 3, 2010 9:06 PM (in response to Grognard)
    Grognard's suggestion worked great. Thanks!
    13" MacBook Pro 2.4 Ghz, Mac OS X (10.6.4)
  • McGIO Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 4, 2010 5:04 AM (in response to jacob santiago)
    I experienced this last night, and I was very scared to loose some precious videos of my younglings .
    I got it fixed by doing this:
    Deleted an iMovie video I edited on my iPhone 4.
    In my case it seems that it was the reason that prevented getting my videos out of the iPhone.
    At each of the tries to sync the process started in iPhoto and then it suddenly stopped and gave the error message. At the end the iPhone showed only a few items while still connected to my Mac and iPhoo open, really scary. After unplugging and checking in the iPhone everything was still there.
    Image capture also wasn't able to get the videos and photos out if it until I deleted the iPhone iMovie generate video.
    MacBook Pro 15" 2.8Ghz late 2008, Mac OS X (10.6.2)
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