Will not boot up in safe mode

Here's another headache which is testing my temperament to the extreme.

My Mac crashed this morning and when I restarted I got the classic Spotlight in the corner icon. The usual procedure here is to restart in safe mode, empty the wastebasket and then restart as normal.

Unfortunately, my Mac simply refuses to boot up in safe mode! Instead it shuts down. Now this is nothing to do with me leaving on my finger on the button too long or not long enough, as I've done the safe mode restart countless times...the bugger just will not go into safe mode no matter what I try and do.

Any insights would be greatly appreciated before my full head of hair turns into a massive bald patch!!

PowerMac G5 Mac OS X (10.4.2)

Posted on Nov 28, 2005 4:52 AM

Reply
15 replies

Nov 28, 2005 7:02 AM in response to Dave Morrissey

This is a long shot, but I had a similar issue when I had Tiger installed on the HD in drive B (the lower slot) of the PowerMac G5.

If you happen to have Tiger installed on Drive B, try switching the drives, and rebooting with Option held down to select the correct start up disk. Perform a normal boot this way, and go to System Preferences > Startup Disk to make sure you have the right disk selected. If so, then try the safe boot again.

Of course, if you don't have Tiger on a second hard drive, this won't apply.

Nov 28, 2005 8:42 AM in response to Dave Morrissey

I got on to Apple Support about this and spent an hour doing diagnostic tests over the phone, up to and including using Disk First Aid from the Tiger Installer DVD.

End result...no joy and I was told it would have to be taken off the premises and into an Apple dealer for repairs. This seems a bit drastic and I can't really afford to have the machine offsite for god knows how long.

There must something that will avoid this.

Nov 28, 2005 9:11 AM in response to Dave Morrissey

I just had an issue like this. I was able to boot up with an external firewire drive, although it was a lot of trouble. I think doing an option boot finally worked; holding down the option key, I eventually got to see the firewire drive was bootable, and booted from it.

I put the thing in verbose boot mode (command - v , I think; but please look it up. I have no Mac books at work to check). In verbose mode, you could see that the hard drive could not mount; the OS tried to do fsck, but it failed around 2/3 of the way, and the CPU was halted.

I was occasionally able to boot normally, but never in safe or single user modes; these do a disk test first, which invariably failed.

I could see from the system and console logs when I managed to get the firewire boot going that there were repeated errors trying to access drive s03, the internal SATA drive. The logs on the SATA drive showed huges numbers of errors. At a wild guess, for some reason a lot of sectors went bad all at once. There had been a some erratic behavior before, but I'd put that down to the single processor G5 problems. (these were non video related, just freezes).

Applecare wanted me to carry the huge thing into the local Apple store, but I persuaded them to just send me a replacment hard drive, which they did. The new one works perfectly.

PowerMac G5 1.8 SP (late 2004), 1.42 mhz 14 iBook Mac OS X (10.4.3) both with 1.5 GB Ram

Nov 28, 2005 10:15 AM in response to Dave Morrissey

The situation makes us to consider "drastic" matters. Did you try Apple Hardware Test (in Loop mode) disc to diagnose a major hardware, as well as "fsck -fy" solution?

You may need to try "Erase and Install" with Zero data option. If this fails or even succeed it but if you cannot run it, there is a (or two) hardware component problem such as logic board, power management unit, the related cable, or memory module.

Let me know about the exact status for the below items when you cannot boot into a safe mode.

1. Power status light (the LED indicator)
2. Fan spin
3. HDD's spin
4. Display
5. Boot tone

Jan 11, 2006 6:34 PM in response to ricardex

Hi Ricardo,

Yes I did find a solution to my problem which was I could not get the login screen to show up and could not boot into safe mode to troubleshoot it. Here's what I did:

1. Turn off the computer
2. Get ready to hit the Shift key but not yet
3. Turn on the computer AND AS SOON as you hear the startup tone, press and hold the Shift key. IMMEDIATELY after the tone, NOT before.
4. When the login screen appears, log in. This may take a few extra seconds.
5. Shut down and restart

I found this tip combing through the apple site. Visited so many pages I cannot remember which one it was. But this proceedure did the trick. Hope it helps.

Christine

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Will not boot up in safe mode

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