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iPhone 4 crashed and will not restart

So tonight my iPhone crashed without reason, I wasn't running any apps. I had just finished showing off how co the face time chatting is when it crashed. Now I'm trying to reboot it by holding the sleep and home button for like 10 sec and getting no change in screen. The only thing I'm noticing is that the back of my phone is heating up!
Anyone have any thoughts or siggestions? I'm thinking about taking it back to the apple store when I get home.
Thanks

Iphone4, iOS 4

Posted on Jul 2, 2010 7:45 PM

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9 replies

Aug 8, 2010 10:59 AM in response to Notthatshort

Same problem here. Random crashes and turning off unexpectedly. Difficult to restart. Have to hold down power and home buttons in varying order until finally it decides restart. Can take up to 10 mins. Have done two restores from backup and then one clean restore as some have had success with this. Still no change for me. The essential thing a mobile phone should do is stay on. I suspect updated apps using background services may be the cause (or the way iOS 4 interactions with these apps). Guess a call to Apple it will have to be then.

Sep 5, 2010 8:20 PM in response to Notthatshort

ANY problems like that and it's off to the Genius bar for an instant replacement! If your phone is constantly crashing or turning off or anything remotely similar then ALWAYS demand a replacement. I find it helps to stress how important the phone is for your business and how a faulty phone is costing you money every day. You didn't pay good money for a phone that doesn't work as advertised, yada yada yada.....apart from anything else this is totally true!

Sep 6, 2010 3:25 AM in response to Notthatshort

I had the same issue this morning. Created a new playlist with one song so it would play one song then quit. Before the song finished, the sound stopped, a check of the phone showed the iPod still counting as thought the song were playing. Pause/Play. FF/Rewind. No change. Power off the phone, then attempt to restart and the Apple logo will show for maybe 2 seconds while attached to my computer, but nothing else happens. Phone does not restart after multiple attempts. Looks like I'll be visiting a Genius soon.

iPhone 4 crashed and will not restart

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