3 Replies Latest reply: Dec 5, 2010 12:02 PM by Emarosa
Colleen Ayers Level 1 Level 1
I have a brand-new iMac (only 2 weeks old!) and downloaded some HD videos from the iTunes store to watch on my pretty new screen. However, they won't play now in iTunes, and instead give me the error "This movie cannot be played because a display that is not authorized to play protected movies is connected. Try disconnecting any displays that are not HDCP authorized." But I don't HAVE anything connected to the computer! So does this mean I can't watch the HD videos on my iMac? Or is there something I need to do in order to authorize it?

iMac 3.06 GHz Intel Core 2 Duo, Mac OS X (10.6.4), 21", 4 GB 1067 MHz RAM
  • dogfoodsugar Level 1 Level 1
    I received the same error. I purchased an episode of MadMen from itunes and after it downloaded it, when I try and play it on itunes it will not play. I don't understand this.

    I have an Apple 23" CinemaHD display with a 2.66 quad core MacPro and 6G of ram. No other displays are connected to the computer

    It is scarry to see that this question hasn't been addressed in over a month, hopefully that means we are the only 2 people with this problem (lol) - but I would love any help with this.
  • iG.STUDi0 Level 2 Level 2
    Get tech support, while you still have it with a new computer, it might be a faulty hardware issue, a short in the connection chain - I am guessing
  • Emarosa Level 1 Level 1
    I am having the same problem my 27 inch Imac will play 3rd part HD videos but I get the same HDCP error message when I try and watch my HD copy of the walking dead purchased from itunes. Called tech support and emailed itunes support and haven't gotten a valuable response.