iPhone 4 Missing Bottom Screws

At first, I didn't realize the the holes on the bottom of the iPhone 4 were for screws. I thought they were just for extra noise-cancellation or something. Then I saw the pictures on the website and realized that they are for screws. I then discovered that without them, I could remove the back panel.

To me, it doesn't seem like they should have fallen out, considering hey were supposed to be screwed in. I also haven't unscrewed them, and I don't ever remember them being there. So now I'm wondering if I ever had them to begin with.

My question is would going to the Apple Store be the only way to get new ones? That's a bit of a problem seing as the nearest one is an hour away, and that's a little far to drive for two little screws. Any suggestions on other ways of obtaining these screws? Do you think Apple may be able to ship me some replacements?

iMac 20", Mac OS X (10.5.7), The Better 20" 2.66 GHz Intel Core 2 Duo

Posted on Jul 3, 2010 10:26 PM

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18 replies

Jul 7, 2010 1:08 AM in response to iMasterWeb

"At first, I didn't realize the the holes on the bottom of the iPhone 4 were for screws. I thought they were just for extra noise-cancellation or something. Then I saw the pictures on the website and realized that they are for screws. I then discovered that without them, I could remove the back panel.

To me, it doesn't seem like they should have fallen out, considering hey were supposed to be screwed in. I also haven't unscrewed them, and I don't ever remember them being there. So now I'm wondering if I ever had them to begin with." - iMasterWeb

My thoughts exactly! I went to my appointment at my local Apple Store. The guy at the genius bar told me that they didn't have replacement screws and to wait and call them to check if they get them in. He said they will just put them in for me but he didn't seem to sure. I am going to call and or go to the store this week again. *fingers crossed* I will re post an update on my status. I hope everything goes well with this for you. Let me know how it goes.

Oct 8, 2010 12:28 PM in response to iMasterWeb

I had the same issue received my phone yesterday... the wifi wasnt working took it into the Appl Store they realized screws were missing and told me the phone was tampered even though I never touched the thing ... they told me to deal with my Carrier... which makes no sense i got this thing yesterday I NEVER TOUCHED it .. im more than ****** to find out people are having hte same issues... They should clearly know that this is happening.. I AM ANGRY BEYOND BELIEVE...

Oct 12, 2010 7:30 AM in response to iMasterWeb

AppleCare finally took care of my issue and replaced my iPhone. My faith in Apple has been restored. As for the Store Manager I dealt with what an arrogant guy... I wish there was somewhere I can put forth a complaint... I must also say I dealt with extremely caring individuals on the phone with Apple and I wish I can commend them somehow on there support.

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iPhone 4 Missing Bottom Screws

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