Legal iPhone unlock from Telstra
Ok Guys; I thought I would make a post because I couldn't find the answer to my question here. Not Suprised!!
I wanted to unlock my iphone from the Telstra network in Australia. So I paid my $150 to telstra rip offs and they said that my request would be done in 5 hrs. They said to me; just sync your phone with itunes and all should be good. Well 24hrs later and still no unlock, so I call Telstra and say has the order been completed and they say yes. But still no unlock even though I followed orders to sync with itunes. they put me through to Apple who basically tell me that they I would have to pay $30aus for them to help me but basically got the same story as Telstra, a re-sync should fix your problem. Well lets just say that Apple don't know how to use there own product. Let me tell you what you actually have to do!
After paying your telco to unlock you phone, they will send an order off the Apple to release the phone from there network by releasing the IMEI number of the phone.
After Apple have done this you will need to connect your phone to itunes and this is the important part. DO A BACK UP OF YOUR PHONE.
Then hit the restore button in the itunes summery page so you phone restores back to as new, meaning not from a backup. Once the restore is complete you will see on the screen "Congratulations your iphone is now unlocked" or words to that affect. then click next and it will ask you if you would like to restore again to your back up you did before you started the process. Click yes and wait for your phone to restore back to normal.
Your done!!! Phone unlocked. Test by trying another telcos sim card.
I just wanted to add that I was extremely disappointed with the lack of service and knowledge Apple provided. Basically all they wanted was my 30 bucks to give me very little service or information. Wow Apple, very poor form, you should screen your staff better.
I wanted to unlock my iphone from the Telstra network in Australia. So I paid my $150 to telstra rip offs and they said that my request would be done in 5 hrs. They said to me; just sync your phone with itunes and all should be good. Well 24hrs later and still no unlock, so I call Telstra and say has the order been completed and they say yes. But still no unlock even though I followed orders to sync with itunes. they put me through to Apple who basically tell me that they I would have to pay $30aus for them to help me but basically got the same story as Telstra, a re-sync should fix your problem. Well lets just say that Apple don't know how to use there own product. Let me tell you what you actually have to do!
After paying your telco to unlock you phone, they will send an order off the Apple to release the phone from there network by releasing the IMEI number of the phone.
After Apple have done this you will need to connect your phone to itunes and this is the important part. DO A BACK UP OF YOUR PHONE.
Then hit the restore button in the itunes summery page so you phone restores back to as new, meaning not from a backup. Once the restore is complete you will see on the screen "Congratulations your iphone is now unlocked" or words to that affect. then click next and it will ask you if you would like to restore again to your back up you did before you started the process. Click yes and wait for your phone to restore back to normal.
Your done!!! Phone unlocked. Test by trying another telcos sim card.
I just wanted to add that I was extremely disappointed with the lack of service and knowledge Apple provided. Basically all they wanted was my 30 bucks to give me very little service or information. Wow Apple, very poor form, you should screen your staff better.
Imac, iOS 4, Telstra Iphone unlock