1 Reply Latest reply: Jul 6, 2010 9:30 AM by Chris CA
ForrestDouglas Level 1 Level 1 (0 points)
"Please install the 64-bit iTunes installer instead"

so I download the 64-bit version even though I'm pretty **** sure that my Windows 7 is the 32-bit version. Then when I try to open the 64-bit version installer I get a message saying that "iTunes64setup.exe is not a valid Win32 application", so I go back to my 32-bit version as I'm guessing Win32 means I'm on a 32-bit version of Windows. But I get the same original message "this Itunes installer is intended for 32-bit versions of Windows. Please download and install the 64-bit iTunes installer instead".

I really don't want to sound short but I have no idea what's going on, and iTunes installed on my old Sony laptop Windows XP absolutely fine. I've looked at this issue by looking at the FAQ and it seems to have a solution but short of saying I should try downloading it in a different browser (I use google chrome), I just tried it in IE and still the same issue. I don't even like iPods that much but I got one for my birthday and have put all my music onto it and downloaded some more music and am just coming round to the idea and suddenly this. I just don't know what to do or how to fix the problem and my laptop is fine for everything else.

Help please?
I would be very grateful and probably a lot calmer.
Thanks,
Forrest

Message was edited by: ForrestDouglas

HP Compaq Presario, Windows 7