3 Replies Latest reply: Jul 6, 2010 12:41 PM by g8r777
g8r777 Level 1 (0 points)
I am trying to move photos from my computer onto my iPhone. I have opened iTunes, connected my iPhone, selected the phone under the Devices sections, selected the Photos tab, selected the folder I want to sync, clicked apply then sync. The phone goes throught the syncing process after which I click on the Photos app on the phone. The only thing that appears is the Camera Roll under albums.

What am I doing wrong? Is there some global setting on the phone or in iTunes that I need to change? I have made sure to uncheck the hide extensions of known file types box (I am running Windows).

Thank you,

Windows XP Pro
  • dickenersen Level 1 (0 points)
    I had the same problem, when I synched up my new IP4 this morning. The transfer failed 3 times, then worked.
    Good news = Now my phone has my photos
    Bad News = I have no idea why the synch failed, or why it worked finally
    Other Bad News = The photos in all albums are ordered by date, not name. This is an ITunes problem which is addressed in other threads.
  • g8r777 Level 1 (0 points)
    My sync does not fail. The sync proceeds normally. And after it is over, I still only have the Camera Roll on the phone. I have helped family members sync iPhone 3GSs and an iPad using the same procedure which worked every time.
  • g8r777 Level 1 (0 points)
    I should have clarified that I have an iPhone 4