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ipod Nano screen stucj on disk mode

554 Views 11 Replies Latest reply: Nov 28, 2005 2:13 PM by The Doctor RSS
Gonzalo Calculating status...
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Nov 28, 2005 12:31 PM
Every time i turn on the ipod on i get the following message

Disk mode enabled, ok to disconnect

I try to reset it but there is no response from the click wheel. The message remains there until the battery runs out

Dell   Windows XP  
  • The Doctor Level 4 Level 4 (1,225 points)
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    Nov 28, 2005 12:55 PM (in response to Gonzalo)
    Have you tried connecting it to your computer, opening iTunes, and using the iPod preferences to disable disk mode?

    Doc
    G4 Tower, 15 Aluminum Powerbook G4, Wallstreet, Mac OS X (10.4), Lots of iPods...
  • SStapp Calculating status...
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    Nov 28, 2005 12:58 PM (in response to The Doctor)
    I am having the same problem. Hey Doc, can you go into more detail. I am very new to this please. Thanks in advance!
    IPOP NANO
  • SStapp Level 1 Level 1 (0 points)
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    Nov 28, 2005 1:01 PM (in response to The Doctor)
    I guess I should say where is the IPOD preferences? Is it in Itune?? or my IPOD which I am having problems with and can't get into it, Thanks in advance Doc!
  • The Doctor Level 4 Level 4 (1,225 points)
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    Nov 28, 2005 1:10 PM (in response to SStapp)
    The preferences are stored in the iPod, but you access them with iTunes.

    Connect the iPod.
    Open iTunes.
    Bring up the Preferences (I think they're under the File menu).
    Click on the iPod icon accross the top of the preference window.
    This will show the preferences assigned for the selected iPod. One of the check boxes at the bottom of the window is Enable Disk Mode. Hopefully you'll be able to clear that checkbox and click OK to save the changes.

    If that doesn't work... you could try using the iPod updater to reload the factory specs. This will wipe out your music on the iPod and you'll have to reload. If you're managing your music manually, you may want to back up the data before trying a reload.

    Doc
    G4 Tower, 15 Aluminum Powerbook G4, Wallstreet, Mac OS X (10.4), Lots of iPods...
  • The Doctor Level 4 Level 4 (1,225 points)
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    Nov 28, 2005 1:14 PM (in response to Gonzalo)
    If you look at your iPod in Explorer, does it say that the iPod is read only? Kinda sounds like it's not accepting updates.

    Doc
    G4 Tower, 15 Aluminum Powerbook G4, Wallstreet, Mac OS X (10.4), Lots of iPods...
  • SStapp Level 1 Level 1 (0 points)
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    Nov 28, 2005 1:33 PM (in response to The Doctor)
    Thanks Doc, I appreciate the info. Unfortunately when I click on the IPOD tab, it states no IPOD Connected and it's connected. I tried to unplug and replug, and nothing. This is depressing and very aggresvating.
  • The Doctor Level 4 Level 4 (1,225 points)
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    Nov 28, 2005 1:54 PM (in response to SStapp)
    Did you try using the iPod updater to restore the factory settings?

    Doc
    G4 Tower, 15 Aluminum Powerbook G4, Wallstreet, Mac OS X (10.4), Lots of iPods...
  • SStapp Level 1 Level 1 (0 points)
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    Nov 28, 2005 2:05 PM (in response to The Doctor)
    Ok do I run it or save the Updater? Once I get there, what's the next steps. It seems I have tried doing this several times today, but maybe I'm doing something wrong. Any help is apprecaite people. THanks!
  • The Doctor Level 4 Level 4 (1,225 points)
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    Nov 28, 2005 2:13 PM (in response to SStapp)
    Going off of memory here...

    If you don't already have the updater, download the latest version.

    Open the iPod updater. It should give you a window saying no iPod connected, with dimmed out buttons to Update and to Restore factory settings.
    Connect the iPod. Hopefully, the updater will recognize it and you'll be able to use the Restore button. You might want to try the Update button first if it activates. But I dont' think there have been any nano updates yet. If the updater won't recognize the iPod, you'll have to find better help than me.

    Doc
    G4 Tower, 15 Aluminum Powerbook G4, Wallstreet, Mac OS X (10.4), Lots of iPods...
  • SStapp Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 28, 2005 2:14 PM (in response to The Doctor)
    I appreciate everything Doc. I'll see what happens! Thanks!

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