13 Replies Latest reply: Jul 7, 2010 7:17 AM by Julian Wright
LucyAJenkins Level 1 Level 1
I recently bought a domain through Moonfruit which has 5 emails with it. That is all up and running. (NOTE: I have the FREE website package through Moonfruit)

I can access the email through http://webmail.(my domain details)

I want to know if I can create an account on my iphone? Can this be done?

Do I need to do it as IMAP or POP?

The info I have to input is:

Add Account / Other / Add Mail Account:

Name:
Address:
Password:
Description:

NEXT PAGE

Incoming Mail Server:
Host Name:
User NAme:
Password:

Outgoing Mail Server
Host Name:
User Name:
Password:

Can anyone PLEASE help me figure this out.

Thanks so much.

iPhone OS 3.1.3
  • DaVBMan Level 6 Level 6
    The only people that can tell you is the people that own the mail server. If they have POP or IMAP access they have to provide you with the settings. There isn't a way for the phone to guess.
  • Julian Wright Level 7 Level 7
    Go here:

    http://www.moonfruit.com/support.html

    and enter "IMAP" into the search box, then click the top result.

    (I can't give you a direct link, because they've stupidly used Flash for their support pages!)
  • LucyAJenkins Level 1 Level 1
    Moonfruit Support says:


    All our mailboxes can be collected by webmail, POP3 or IMAP. To collect your mail by IMAP access you will need to use the following settings for your incoming and outgoing mail servers.

    Incoming server: imap.yourdomain.com
    OR
    Incoming Server: pop.yourdomain.com

    Outgoing Server: (SMTP): smtp.yourdomain.com


    When I input this it says Cannot Verify Server Identity. As I have the FREE account with them I’m not able to contact them directly for help. I just wondered if anyone here had the same problem.
  • Julian Wright Level 7 Level 7
    If you don't mind posting what the domain that you have bought is, we can tell you whether imap.yourdomain.com and smtp.yourdomain.com have been setup.
  • LucyAJenkins Level 1 Level 1
    the domain is lucyjphotography.co.uk

    Thank you, I haven't a clue about all this stuff.
  • Julian Wright Level 7 Level 7
    Ok, well imap.lucyjphotography.co.uk and smtp.lucyjphotography.co.uk are both responding so appear to have been set-up.

    So, when setting up the account on the iPhone, this should be the info you enter:

    *Add Account / Other / Add Mail Account:*

    Name: Lucy Jenkins

    Address: your email address@lucyjphotography.co.uk

    Password: your email password

    Description: Whatever you choose


    Incoming Mail Server:

    Host Name: imap.lucyjphotography.co.uk

    User Name: your email address or your email username (Check with Moonfruit which you should use)

    Password: your email password


    *Outgoing Mail Server*
    Host Name: smtp.lucyjphotography.co.uk

    User Name: your email address or your email username (Check with Moonfruit which you should use)

    Password: your email password


    Good luck!
  • LucyAJenkins Level 1 Level 1
    It’s still coming up as CANNOT VERIFY SERVER IDENTITY

    Wow this is annoying.

    As I only have the FREE website through Moonfruit could that be why I can’t set this up? I can’t receive any customer service either as it’s FREE.
  • Julian Wright Level 7 Level 7
    As I only have the FREE website through Moonfruit could that be why I can’t set this up?


    Ah, yes - it looks like that may be the reason...

    On their pricing page: http://www.moonfruit.com/pricing.html it only lists mailboxes with the Standard account (£45.99 a year).
  • LucyAJenkins Level 1 Level 1
    Well, SOMEHOW, I've done it!

    The account it set up. I have just received a "test" email from my other half but I couldn't reply, something about "relaying"?

    Crazy!
  • LucyAJenkins Level 1 Level 1
    It says:

    "A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying"
  • Julian Wright Level 7 Level 7
    A "relay" error means that the outgoing mail server can't verify that you are allowed to send email via that server.

    It's a precaution to stop spammers being able to send spam emails via anybody else's mail server.

    You did enter the correct username and password for the outgoing mail server "smtp.lucyjphotography.co.uk" didn't you?

    The SMTP username and password should (in theory) "authenticate" you for sending email via their server.
  • LucyAJenkins Level 1 Level 1
    I turned my phone off and on again... it plays up

    After turning it back on it seems to all be working. Thanks so much for all your help

    :o)
  • Julian Wright Level 7 Level 7
    Great! You're welcome!