4 Replies Latest reply: Sep 21, 2010 3:34 AM by dan314kal
Mrs Dara Level 1 Level 1
Hi, I have two updates ready to be installed in the app store. I need to change the email address that comes up when I go to install the updates. I've synced the phone to my laptop and the correct email address is on the laptop but I can't change the one on the phone.

Anyone any idea's. Thanks

Sony Vaio, Windows XP
  • Dave Hutch Level 4 Level 4
    Settings...Store...Sign out.
    Then sign in with the correct address
  • Mrs Dara Level 1 Level 1
    Thanks Dave but it hasn't worked. I've signed in the the new address and that's what comes up when I view the account. But when I go back to app store, updates, update all, it brings up 'iTunes password' and the old email address is still there.
  • Dave Hutch Level 4 Level 4
    The e-amil address you see listed is your username, not your e-mail address, if that makes sense.
    My username is a mac.com address but my actual contact e-mail address is different to that.
    You can't change your username in the Apple Store
  • dan314kal Level 1 Level 1
    I got the same problem with my iPhone. Always get prompted for the old adress, no way to change it. So I loaded the update with iTunes and synced my iPhone after that. Seems to be the only way to get updates of apps that got bought before the change of the adress.

    Would be happy to find a way to get my updates with my iPhone!