Can't Send Rich Text Formatted eMail

Question

Level 1

13 points

Can't Send Rich Text Formatted eMail

Hello,

I have searched the forums for an answer to this issue but couldn't find anything relative, so I thought I make a new post.

No matter what setting I set, every email I send in Mail.app is sent in plain text format. It appears Mail.app is stripping out the formatting. It has been this way since upgrading to Leopard, I just never took the time to investigate it, but now I have a real need to send rich text formatted emails.

In Mail.app I go to Preferences -> Composing tab, under *Message Format*:I chose *Rich Text*; under Responding I have unchecked: *Use same message format as the original message*. I have tried it checked and un-checked. Makes no difference.

I have several email accounts from different domains and when sending to myself to verify this issue, I find that no mail is received in rich text. And again, in the Sent folder of Mail.app all emails show as plain text.

Even when I receive rich text and reply to those in rich text, Mail.app converts everything to plain text with no formating.

Any help would be greatly appreciated.

MacBook Pro, Mac OS X 10.5.8

Posted on Jul 7, 2010 9:31 AM

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Answer 1

Jul 7, 2010 12:42 PM in response to Beta2

Please test this again, making sure to use more than one font or font size.

Ernie

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Answer 2

Tom Gewecke

Level 10

122,210 points

Jul 7, 2010 3:30 PM in response to Beta2

Mail > Preferences in fact does not play any role in sending Rich Text. For outgoings, you need to set the font and color for each one individually in the New Message pane. Also you may need to choose a font which is different than what you have set in Mail > Preferences.

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Answer 3

Beta2 Author

Level 1

13 points

Jul 7, 2010 5:46 PM in response to Tom Gewecke

Thank you for the suggestion and for reminding me: I should have pointed out that in most emails I include one or more signatures that are multi-colored, multi-fonted, italicized and bolded. All this formating is completely stripped when I send an email.

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Answer 4

Tom Gewecke

Level 10

122,210 points

Jul 7, 2010 6:01 PM in response to Beta2

in most emails I include one or more signatures that are multi-colored, multi-fonted, italicized and bolded. All this formating is completely stripped when I send an email.

Send me such an email so I can see what is happening (tom at bluesky dot org).

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Answer 5

Beta2 Author

Level 1

13 points

Jul 8, 2010 5:37 PM in response to Tom Gewecke

After more careful investigation, I found that my emails are in fact being sent as rich text. However, I do not understand why they are not keeping their formatting.

When I receive an email from others the rich text formatting is there, but if I send to myself or others the formatting is stripped, and in the Sent folder it is stripped, too.

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Answer 6

Tom Gewecke

Level 10

122,210 points

Jul 8, 2010 6:50 PM in response to Beta2

I send to myself or others the formatting is stripped, and in the Sent folder it is stripped, too.

This does not make sense.

Open your New Message pane and compose a short message to me. Select the text and use the Fonts button to set the font to Zapfino size 24. Send me the message. Your choice of font and size should be preserved at my end and in your Sent folder. I will be curious to see the results and the code.

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Answer 7

Tom Gewecke

Level 10

122,210 points

Jul 9, 2010 3:04 PM in response to Beta2

Thanks for your test message! All the rich text formatting arrived intact at my end.

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