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Error downloading podcast from iPhone

I am having a weird issue.

I produce the following podcast:

http://itunes.apple.com/us/podcast/the-digital-photo-experience/id342516407

When downloading episodes from iTunes on the desktop everything is fine and the episodes download and sync without a problem.

The problem comes in when a user tries to download the episodes from their iPhone directly via the iTunes app. If they try to download the episodes they get a pop-up error message that says "[Episode Name] cannot be played on this iPhone". Replace [Episode Name] with the real episode name.

The episode can be played on the device, since I am able to play it if downloaded from the desktop and then synced.

This was not a problem previous to iOS 4 as far as I know.

Here is my podcast url for iTunes:

feed://feeds.feedburner.com/DPExperienceEnhancedPodcast?format=rss

I am able to download the episodes directly from the iTunes app on an iPad as well so it seems that this problem is related to iOS 4.

ANY help would be GREATLY appreciated.

Thanks,

-J

MBP, Mac OS X (10.5.1)

Posted on Jul 7, 2010 11:35 AM

Reply
5 replies

Jul 7, 2010 3:11 PM in response to jpons

I'm not in a position to test this on an iPhone, though I can confirm that the episode I tested plays OK in a browser and in iTunes. I see you've tested other podcasts; try mine -
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=166389425

The reason I suggest this is that the image in your episode that I tested is a PNG, and mine is a JPEG - it's only a guess, but if you can play mine and not yours then perhaps the PNG is the problem don't see why it should be, but still...)

Otherwise I can only suggest you post in the iPhone forum, which is full of people who actually have the device.

Jul 8, 2010 10:47 AM in response to jpons

I'm getting a similar problem for my podcast on my iPhone 4 and I didn't have this problem before iOS4 was released. I'm getting the message "There was a problem downloading this podcast."

Again, my podcast downloads fine from my computers, the problem seems to be iOS4 specific as far as I can tell.

http://itunes.apple.com/podcast/pirate-joe-radio/id368748188

I'm not really sure what to do about this, but if anyone has any suggestions, please, let me know.

Thanks,
Pirate Joe

Error downloading podcast from iPhone

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