7682 Views 10 Replies Latest reply: Aug 29, 2010 2:59 PM by noalias5JHKL
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you replaced your hard drive, your phone will see your computer as a "new" computer and all itunes content will first be deleted from your phone. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software:
Once you've done that, do the following in the order specified:
1. Disable auto sync when an ipod/iphone is connected under preferences in itunes.
2. Make sure you have one contact & one event in iCal & Address Book. The entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, itunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click(Control Click) in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
That's as good as it gets without a backup of your itunes library.
You got a lot of bad advice, but it's too late now for that. However, you can redownload apps without paying for them again, as long as you use the same account you purchased them with the first time. Just "buy" them and you will be told that you already paid for them, do you want to download?
What you SHOULD have been told is to restore your new HD from your backup. If you don't have a backup before you do anything else get a backup drive so this doesn't happen again.
Even if you didn't have a backup the RIGHT way to salvage your apps from your phone is:
1. Install the latest version of iTunes.
2. Authorize the iTunes to the same account you had previously used.
3. Connect the phone BUT DO NOT SYNC.
4. Choose "Transfer Purchases..." from the iTunes File menu.
You can then sync, and your phone will be erased of content, but the put back by the sync.
If the apps appear in your itunes library & were purchased using the same itunes account that you are now using, select what apps you want on your iphone 4 under the apps tab in itunes & sync them to your phone. You can re-download purchased apps for free, but this should not be necessary if they are already in your itunes library.
Does anyone else think this "feature" is terrible? If you get a new computer or want to use two computers then all of you data and apps are automatically deleted? For a computer that prides themselves on ease of use this is horrible. The worst part is the only solution is to use a 3rd party tool before apple automatically deletes everything. My iphone has been great...even good enough to put up with itunes(worst software ever). This makes my decision to go droid pretty simple.