IPhone 4 Bluetooth Issues

Thanks for the information ron7624. Unfortunately, I can't use the HM 1700 with my iPhone 4 because the IPhone 4 only supports Bluetooth 2.1. Can anyone recommend any single ear Bluetooth v2.1 Headset that works without cutting out when the phone is in your pocket or walking around with it in your hand? I hope someone can recommend something but for now I think I'll return my voyager pro.

Regards,

Robert

I've used the HM 1700 with a 3G, a 3GS and now a 4S. It should work fine with your 4. The 4S has the new low voltage Bluetooth hardware that is also backward compatable, so it works with the HM1700 older Bluetooth. Good luck..

I have been researching headsets and came across this thread. I was just about ready to buy the Jawbone ERA. So after reading the recent posts to this thread and doing more research, I found the following link

http://www.gottabemobile.com/2011/02/28/jawbone-has-unpublished-fix-for-iphone-e ra-woes/

I can't try it yet cause my Motorola headset has expired and the reason for the research was to replace it. Anyone want to try it then post the results?

Resetting network settings on the iPhone always help; so does a plain restart on the iPhone. That's what I do whenever I start hearing complains from the other side of the phone line. But that's not a solution.

ron7624 - I ordered the HM 1700 and am working on processing a refund from Plantronics for the Voyager Pro HD. I'll reply back once I get it to let everyone know how it works with my Iphone 4. Thank you and Thanar for the replies.

ArtMom1 - Thanks for the post. I don't have a Jawbone ERA but I tried what you suggest and it didn't work with my Plantronics Voyager Pro. Funny but I bought a Jawbone ERA before the Plantronics and my kids kept telling me they couldn't hear me so I returned it. It will be interesting to see if anyone else who has one solves the problem based on your post.

rsprim - Your welcome. I've been using my latest HM1700 purchase for 3 days now with the same good results. Please let me know how it works out for you. BTW - I had major battery issues with my first 4S and Apple replaced it. The one I'm using now is much better. My charge lasts all day now, even with moderate use, my first one would drain the battery with NO use down in the 40% area by 11am. But the point is the HM 1700 has worked well with both of my latest phones.

Best of Luck,

Ron

Hi,

I have been using Plantronics VoyagerPro HD with my iPhone 4S since I got it, [I used it with my 3G also] Never had any issues at all. Now, all of a sudden it started disconnecting every 2 minutes. There is nothing wrong with the Bluetooth, it's something that just began happening a few days ago. I use it with my 2 iPads, and my MacBook, I havent noticed the "Disconnect" issue with any of them. The iPhone 4S is the only piece that was having this issue.

What I tried this evening was; Shut off my VoyagerPro, and a Hard Re-set on the iPhone. It has not disconnected in the past Hr. It would be great if this works.

I have the latest OS on my iPhone.

Thank you

~Lady Selene~

Just to be clear, I haven't had any problems with my Voyager Pro when using it to talk with my Iphone 4. No disconnect issues or anything. My issues have been using the A2DP functionality to play music and podcasts through it. I have found numerous posts by others that have stated when they are outside or the phone is in their pocket, (either one) that the phone cuts in and out when playing audio. I'm having the same problem. I have an Iphone 4 and I contacted Plantronics support who sent me another Voyager Pro HD that does the same thing. When I told them, their response to me is below. I'm trying to get a refund now because the main reason I upgraded was because I wanted to play music and listen to podcasts wirelessly when I workout. I didn't notice the problem until I started using it outside.

Hello Robert,

Unfortunately, it may be the case that you'll simply have to find an alternate method of using the headset. The Bluetooth connection may be disrupted by jarring movements such as those produced by riding a bike or running. You may have to find a way to stabilize the headset if that's how you want to use it. Please let us know if you have any other questions.

Thank You,

Plantronics Customer Care

According to ron7624 the HM1700 doesn't have this issue so I'm going to give it a try. The other headset that I've found according to reviews that works well with the Iphone 4 and A2DP is the Motorola HX550. Since it's more expensive than the Samsung HM1700, I decided to go with the Samsung first.

If your problems continue, you might try what ArtMom1 recommended in this thread and see if that helps.

Good luck,

Robert

I have an Iphone4 with Jawbone HD ICON and the people on the other line can't hear me. I can hear them. Does apple offer a firmware or software update for this? If not repalce the iphone4 with the Iphone4S?

I suggest you back up your iPhone, then do a complete factory reset. Do not restore, but treat as a new phone. Pair with your headset before doing anything else. If it works fine, you have a conflicting or corrupted App or some problem in your saved backup. Load your apps from the App store anew and your email, iCal etc as new. Took 3 days with geniuses to work this out for myself! It sorted my similar problem. If that does not sort it, you have a hardware problem... Good luck.

Hi, since I did the hard reset on both my Bluetooth and iPhone, I have not had a problem. I also use mine all day for Pod casts, musick, reading etc, I use it while walking, driving, etc. I never have a problem with disconnects, I have a 4S.

If I hear anything, I'll be back.

Thank you

Bright Blessings

)O(

Lady Selene

I am at the apple store. I have had the same bluetooth connectivity issues as many of you. This is my second i-phone 4 in 4 months. I plan to raise **** every time one of these phones has an issue and demand another phone. I encourage you all to do the same.

This is such a sorry situation. Last time I checked, Cupertino is inside California and there is a mandatory hands free device law when driving. I held onto my BB for a year longer than I wanted because IT WORKED. I feel stupid and disapointed over this faulty BT issue.

ron7624,

I received the Samsung HM1700 yesterday in mail. After a day and a half or so of using it, I like it SOOO much more than the Plantronics Voyager Pro HD. I like that when I make a call I immediately get feedback in my ear. It seemed I had to wait so much longer with the Plantronics. I also like that when I press the talk button the voice prompt comes up and allows me to state who I want to call. Unfortunately, the problem I have when walking outside is still there but this headset makes it less noticable. If I'm walking outside and the bluetooth is on my left ear (I'm left handed) and in my right pocket the sound will sometimes cutout when I turn my head to the left and when it does it seems to be for less time. With the Plantronics, it was so much worse.

I purchased some Jabra Ear Gels (http://www.amazon.com/gp/product/B004Q6Y32U/ref=oh_o02_s00_i00_details) when I was trying to use a Jawbone ERA which I returned because no one could hear me. The ear gels work great with the H1700 and fit right over the earpiece.

Based on what I went through, I would say that the problem is definately with the Iphone 4. Maybe deleting everything on my phone and recreating it would solve the problem but honestly I've spent hours getting it the way I want and there is currently no way to get the Apps back in the right folders unless I do it manually so I guess I'll just have to wait until Apple fixes this issue. I did send an e-mail to customer support to highlight the issue so we'll see what happens. Anyway, thanks ron7624, I like the headset and once I get my money back for the Plantronics I'll have saved some money too.

Robert

rsprim,

Thanks for the feedback, and I'm glad you like it. As I said in an earlier post, that bluetooth is pretty much line of sight, so if you put something between it, like your body, you may get a disconnect. So planning to keep the phone on the side of your body that your headset is on while in use will help with your disconnect issues. I don't know why the HM1700 works so well with the iphone, I'm just glad it does.

Regards,

Ron