IPhone 4 Bluetooth Issues

IPhone 4 doesn't allow reasonable range and other issues with bluetooth headset. Fyi, tried with Apple Bluetooth headset which worked perfectly with IPhone 3G & IPhone 3G-S. Issue, you can have IPhone 4 in shirt or pant pocket and bluetooth will disconnect. Also, you can have IPhone 4 inside car and close the door while standing right outside the door and bluetooth disconnects. This never happened with previous models including IPhone 3G-S with IOS 4 installed.

Other bluetooth issues: as others reported - muffled sound quality to person your talking to. Time delays and disconnects with bluetooth Uconnect. IPhone 4 won't let you change between your car audio phone feature back to IPhone 4 without freezing.

IPhone 4,, iOS 4, Bluetooth Issues

Posted on Jul 8, 2010 3:24 PM

Reply
631 replies

Aug 12, 2010 10:44 PM in response to bryancarter

I previously had the iphone 3GS and used several different bluetooth headsets with it (BlueAnt Q1 & V1, BlueTrek Metal – not cheap headsets); never a problem with any of them – and I’m on the phone All The Time. I got the iphone 4 and the BlueTrek was cycling through the un-pair/re-pair process every couple of minutes. Thought maybe it was the headset – NO same thine happens with the BlueAnt Q1 & V1 if I put the phone in my shirt pocket or pants pocket. How close does the phone need to be?! I could leave my 3GS in the car, pump gas, walk away & pay for it and stay on my call – no more. I am a loyal Apple user (MacBook Pro 17) but Apple needs to FIX THIS!

Aug 15, 2010 12:42 PM in response to bryancarter

I too have had audio problems using several bluetooth headsets and while using the att micro cell. I have found if you turn off the ipod function running in the backround or any other audio app running in the backround clears this up. Try it yourselves and see that it works. I think thier is some crossover issues that needs to be fixed by apple. The next time your party on the other line has trouble hearing you ask them to hold and double tap your home button and close everything running. I guarantee it works. www.gadgetfreway.com

Aug 20, 2010 12:38 PM in response to bryancarter

Anyone noticing a difference with iOS 4.0.2 update? Apple makes NO mention of a Bluetooth fix but some on Jawbone's user forums are claiming they're seeing better performance.

Many on the Jawbone forum in the past reported temporary improvement after doing a "Reset ALL Settings" on iPhone (which is a pain as it resets MANY things outside of Bluetooth), a hard reset on the Jawbone and then a re-pair of the phone and headset. But these same people report it usually only lasts a week or so (I noticed the same thing). Soon the static, "Charlie Brown Teacher" muffled outgoing voice quality and disconnect/reconnect problems reappear...I suppose as a result of the BT software stack getting corrupted with use.

Am now going to attempt the iOS 4.0.2 upgrade - the improvement reported could be from some portion of the Bluetooth settings/software stack that are being "cleaned" as part of the upgrade.

Again, really wishing I hadn't sold my 3GS and was still on iOS 3.1.3...A killer when you run your business from your iPhone.

Aug 22, 2010 8:29 AM in response to bryancarter

My bluetooth headset (backbeat 903) also has problem with iPhone 4 (which worked perfect with 3Gs and 3G). The people talk to me on the phone find it difficult to hear me clearly from my iPhone 4 if I talk on my bluetooth headset. And the audio quality of iPhone 4 through bluetooth headset is very unstable.

Besides, the internet tethering works only with USB connect to iPhone 4 but not through bluetooth. I never had such problem with 3Gs or 3G.

Aug 23, 2010 1:54 AM in response to Austin335

I have been using IPhone 4 for sometime and I had same Bluetooth issues with Nokia BH-904. I updated to IOS 4.0.2 3 days ago and I'm seeing improvement in the connection. I had many issues with the connection of the bluetooth in the previous versions of the IOS 4 and got the Bluetooth replaced as was as it was still under warranty. Will monitor more. The disconnects have really improved, sometimes if I put the IPhone in my pocket it disconnects but now the quality is much better. I never experienced muffled voice but yeah I have to say that it used to disconnect a lot.

Aug 24, 2010 9:11 AM in response to bryancarter

I haven't experienced any problems with bluetooth range, but I've had several people comment that we have a "bad connection" when I talk on my bluetooth headset. This was not a problem with my 3GS on 4.0.2. Also, if I put my hand in my pocket with my iPhone, even if I don't grip the phone (which has a bumper on it), the call becomes garbled on my end. I'm not convinced these issues are software related, since the same OS on my 3GS didn't have these issues. I'm discourage by Apple's lack of response to any posts on the discussion boards. I love the way it looks, but I wish I had my 3GS back, it was a better product.

Aug 24, 2010 3:31 PM in response to KC10Brain

I was using the Motorola H17 and was told I sounded like I was far away and just not clear, then I tried the Plantronics Discovery 975, but when standing in front of a fan (to test the wind noise reduction technology they claim) the person on the other end said they could hear swishy sounds (I wasn't very close to the fan) coming from my end. I was able to exchange it for the Jawbone Icon. So far the Jawbone has been working very well. It hasn't disconnected when using it and others hear me just fine. Plus it's more comfortable than I expected it to be.

Hope this helps.

iPhoNettie

Aug 26, 2010 4:19 AM in response to Andy Milder

I also have the Motorola Endeaver HX1 headset. It worked fine on my previous phone (Motorola V9). Now I am constantly geting "Phone 1 disconnected" and "Phone 1 connected". This happens numerous times an hour. This is very annoying. I also am hearing from people I talk to while using this headset that they are having trouble understanding me. I have only had this phone for 9 days but will return it to AT&T within the grace period if Apple cannot fix it. I can't have a phone that doesn't work with Bluetooth and I really like this phone! Too bad. Help!!!

Aug 26, 2010 6:16 PM in response to bryancarter

I am having so many problems with my bluetooth. I have a Jawbone Icon (which they sell at the Apple store) and it drops anytime it in my pocket and has horrible range as well as the muffled sound everyone is experiencing. I thought it was the Icon so I took it in to replace and they gave me a brand new one, but exactly the same problem keeps happening. I talk in the car all day for work and California requires a handsfree device. I'm hoping it will be fixed in the upcoming update. Otherwise I'm going to have to take in to the Apple store.

Aug 27, 2010 5:27 AM in response to bryancarter

I agree we too had the Iphone 3gs and had no problem with the bluetooth. We could be on the 2cnd floor and the phone on the 1st floor and still have a good quality call. Since we upgraded to the Iphone 4 we have had poor call quality with any bluetooth device and it will not stay connected. Apple replaced our phones and they suggested that we have our bluetooth replaced just to be on the safe side.
So we replaced them and to our not so supprised mind it still did the same thing. This is such 'BS' and I can not beleive that after seeing all the complaints that apple reps are still denying that something is wrong. I want to reach through the phone and slap some since into them.
We have tryed everything that they have suggested and went through 5 differant bluetooths and still they no nothing more. Other than they want to play the BLAME GAME and say that we need to contact the manufacture of the bluetooth device because it is not compatible with the Iphone 4. I told that rep that we have already contacted them and they said that common since would be that if it works with every other phone and in fact worked on the Iphone 3gs just fine.
We all payed top dollar for the phone and yet we receive a phone that does not preform to top quailty. Something needs to be done and quickly because APPLE is blinded by the money the money that they took from us.

Sep 3, 2010 2:12 PM in response to bryancarter

I too was duped into buying the defunct Iphone 4. Listening to all the ads on TV about being able to chat with face time, I really thought Apple had come up with something new and innovating. Only to find out after I bought the phone that it will only do face time calls when you are connected to a wifi network. To hear Steve Jobs talk about it, you would think Apple came up with the video voice chat program idea that are free to everyone on the internet. Because that is all the Iphone 4 is. A hand held webcam that will only work if you are on a WiFi network.
But putting that aside, I thought the Iphone 4 had much to offer. I tried to convince myself I could accept the problem iphone antenna that dropped calls. Take great care of the ridiculously delicate glass case the iphone 4 is made of. But when I found out that the Bluetooth device in the iphone 4 will not connect with any of my devices, like both of my factory car bluetooth systems, all 3 different brands of bluetooth headset gear I have, it was the final draw for me. And to learn that Apple is not interested in fixing this problem, instead trying to get people to just accept not using bluetooth really made me mad.
It reminded me of a story my father told me as a child about a man who was determined to buy a suit made by the most expensive suit maker in town. He was convinced that it was the best looking suit anyone in town could have owned. And when he learned that there was only the one suit left at a local store, he knew he had to have it as he would be the talk of the town. But when he went to try on the suit he realized that it was a completely defective suit. One arm was too long, the other too short. One Leg too wide the other two narrow. The Jacket was crooked and the cuffs weren't even. But the suit truly looked divine. And as the sales person told him how amazing the suit looked on him, he asked how it could look so nice with so many problems. "That's easy to fix!" the sales person said, “if you lift your one knee slightly, lean to one side and grab the edge of the cuff in your fingers. Hunch over just a little and stretch out your other arm to fill out the other sleeve.” As he looked in the mirror he was amazed, the sales person was right, the suit looked amazing! He was sure that he would be the talk of the town. And he was right, for as he tried to maintain that posture walking down the street, people did stare. And he would hear them say, "what an amazing suit, to bad that poor old decrepit man is wearing it."
What I can’t believe is that I ended up being the guy who bought that stupid suit!!!
I can't believe apple can't fix this bluetooth problem. That's a major issue. It's illegal to use a phone without hands free where I live. I need that feature. If I can't get it to work in the iphone, I will have to return both iphones I bought and I will do all I can to inform the public about these problems Apple will not fix.
(sorry for the long post but I'm so upset!!)

Sep 8, 2010 1:54 PM in response to shwet

Yes its true 4.1 has the track skip, just click check for update even though the next auto was due on 10/9/10 it is there already, well done apple ) the iphone 4 for me is now complete,

i dont want to jail brake my phone, apple please go look at what the most popular downloads are in cyida and then make a app store version of them please

I would like
springflash so i can use led torch from lock screen with a shake

and the one that allows you to get to settings with a swipe along the top of the screen

and perhaps some of the themes changes

also more than 12 in a folder app would be nice too

plus please put an i3 in the 13" so i can up grade from my macbook

Now im gonna go find a large hill so I can shout
"Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1 Yay 4.1"

Sep 12, 2010 4:16 PM in response to parradoc

Well 4.1 hasn't helped me with my bh-904 , iphone still won't play music or anything other than a basic phone call. Apple's attitude really *****, since they barely acknowledged the fault the first time, I have to assume it will take them even longer to admit it still exists and fix it properly. Anyone know a list of headsets that actually work, I'm going to have to buy a new one. Pathetic job apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone 4 Bluetooth Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.