Q: Iphone 4 people cant hear me during calls.

Sorry, also forgot to say, have turned phone on and off, updated the new software and restored to factory settings... but to no avail

Cheers again

mark

I took mine to the genius bar with the same problem.

They checked the diagnostic and then tested the mic and it was faulty.

They took it apart n set all the connections again n no joy so replaced it.

Problem with ur phone being over a year is if u haven't extended the apple warranty it will cost £115 for the replacement.

Hope u get some joy

Just adding mine to this list.

I took mine to the genius bar and had it replaced.

Now the new phone is doing the same thing.

I can hear callers, they can't hear me.

very frustrating.

The only good thing was my old phone was 11 months into the warranty and the replacemwnt phone gave me 90 extra days.

I have the same issues for months for one of my iphone 4 and another was just getting this problem yesterday, this is not the worst part of story, the worst of that is, I am now in China (I bought the first iphone 4 when I was in London, and bought second one when I was in Singapore, I need to use two different numbers as I am always travelling cross the region), and the apple store in China told me that since my iphone was not original purchased from China, so they don't allow to fix the problem, I need to go back to where I bought it to get it fix.

Experiencing the same issue. The phone is a little over a week old and started showing this symptom after only owning it for 2 days. It's completetely at random whether or not the person on the other end of the line can hear me well, only a little bit, or not at all.

How in the world does Apple get away with selling a broken $700+ piece of hardware and people eat it up?

I took the phone into the Verizon retailer where I bought it and a sales rep was unable to reproduce the symptons after calling her associates phone on my phone. I thought it was a fluke and my phone was just being testy but a day later the symptom was back.

Terrible. We need to keep this thread alive so we can get some answers.

I am having the exact same issue. I did a hard reset, re-seated the sim card, updated the software to the 4.3 and restored. Nothing worked. I just got off the phone with Apple Support (thankfully phone worked long enough) and they are going to replace it with a new one. I should have my new phone next week as they will overnight it to me as soon as they receive the "broken" one.  I think Apple is quite aware of this problem, as the support person had no qualms about replacing it. It's annoying, but I still love my Iphone 4! Thank you Apple!

How did you get apple to agree to giving you a new phone?  I called support and she said she couldn't give me a new one.  My biggest concern is that many people on this post said the problem returns even after getting a new phone.   I seem to be having the same problem.  I thought it was a bluetooth issue at first, the phone thinks it's on bluetooth as it started happening for me after I got a new bluetooth speaker.  But then it started happening anywhere, when my speaker wasn't even close by.    I called AT&T and they sent me to apple.  They said it was bad bluetooth speakers.  They told me to reset networks and/or the phone.  I did and the problem went away.  I also returned the speaker.  All was well for awhile but then it started happening again.  Sometimes, a call will be fine for a couple of minutes but then suddenly, the person on the other can't hear me.   I reset the phone, the network, turn the phone on/off, hold the on/off button while holding the home button, etc.  Eventually, not sure what fixes it, it starts working again until who knows.  Then it happens again.  My boss called me three times yesterday.  He could never hear me.  Tried to call my husband, no luck.  Some say it's the mic, some say it's the sim card.  I will say it's extremely frustrating.  I called apple support yesterday.  She said she couldn't get me a new phone and then put me on hold for 45 minutes.  I put the phone on mute while I was on hold and then when she finally came back, I accidentally, hit the wrong button trying to unmute the phone and byebye.   I'm not sure of my next steps.

I went to our local Apple Store. My problem was not a mic issue. The mic worked great for other applications, voice memos, etc. The problem only occurred with phone calls, and did not occur with every call.  My local store had a new phone in my hand in about 45 minutes. They checked out the phone and initially said the phone was running too many apps. After closing out the apps, etc. the service guy took the phone to the back and made some calls with it. The problem was repeatable. After that, he gave me a new phone, no questions asked.

just made an account to keep this thread alive. i've had my iphone for almost a year now. i started having this problem about 4 months ago. it wasn't that big of a deal then but then it started happening more and more. For the past month I haven't even made any calls because no one can hear me while i can hear them. i was running iOS 4.0.1 on an iphone 4 and just had too many apps and other things to try a restore. so today i finally restored it to factory settings and still no luck. going to take it to the genius bar and see what they say.

Let us know how it goes.  It sounds very similar to my situation.  I need to go to the apple store and get a new phone but I have work travel this week and just won't have time.  It happened again to me today as I was talking with someone.  Within less than 1 minute, she couldn't hear.  I banged the back of my phone against the dashboard, as some have suggested, and voila, she could hear me again.  Isn't that a trip.   So it must not be a software issue nor an isolated hardware issue, but a hardware defect or integration problem?    I wonder how many new phones apple is going to have to give away before they figure out what the problem is or if they already know, before they tell everyone?

I have also been having the same problems as everyone else.  It started about 1.5 months ago where I could talk to someone for about 10 min before they couldn't hear me on the other end but I could hear them.  Didn't matter the service they had and would happen at work, home, in the car, you name it.  First went to AT&T and they gave me a new SIM card.  Didn't fix the problem.  Went into Apple they thought it was the microphone so they replaced my phone.  They updated the software for me and the phone worked WORSE than before.  Kept turning off, wouldn't receive texts, couldn't call, receive emails.  Went back to Apple, turns out not only was the software bad, but the actual database in the phone was corrupt.  They replaced my phone again, updated the software.  I didn't plug into my computer in fear that was the problem.  Still kept happening, people couldn't hear me on the other end.  Went back to Apple and they told me it was now AT&T's problem.  Been back to AT&T three times now and they can't figure out what's wrong.  They say it's Apple.  I'm beyond frustrated, what's the point of having this fancy phone if the simplest function of talking won't work?  At this point I'd rather go back to having my Nokia from 9th grade.  I'm going to cancel my contract with AT&T/Apple today and never look back and take my business to Verizon and get the Droid.  SO over this!!!!!!!!!!!!!!!!!!!!!!!!     

My mom cannot hear me when I talk with her for the past two days for some reason and I have no idea how to fix this.  I hope Apple will help!

so i took it to the apple store after making an appointment for genius bar. the guy took my phone, ran a diagnostic and tried a few test calls. within 20 mins i had a new one in my hands.

I guess I will have to do that, however I have like no time to go to store.

I haven't had a chance to take my phone in but this is really funny.  Somewhere in this thread someone suggested or more than one person suggested banging the phone.  So I tried it.  It's worked 4 times!!! No kidding.  A couple of times, I've been on a call and suddenly, they can't hear me.  I bang the back of the phone against the dashboard and voila, they can here me!  Go figure.   That's more consistent then anything else I've tried.  That means Apple has an inherent hardware flaw in their phones!