GoDaddy email port not sending

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Level 1

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GoDaddy email port not sending

For some reason my phone has stopped sending from my GoDaddy account. It gets stuck in the outbox and I get an error message that says, "The recipient "example@sample.com" was rejected by the server. This account works in Outlook fine with the same set-up below. Also this happens on Wi-fi and 3G.

I'm set up at as:
smtpout.secureserver.net
SSL Off
Server port 80

iPhone 3GS, iOS 4

Posted on Jul 9, 2010 11:44 AM

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Answer 1

Sammy Jo

Level 1

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Jul 9, 2010 11:48 AM in response to outdors1

Exact same thing is happening to me. Probably on godaddy's end since you and I are having the same problem? I haven't called them yet, but I was thinking about it. Only problem is, I don't want to call from my iPhone 'cause I want to refer to it while on the call with godaddy, and their silly support line is long distance. Anyway, can you post again if you receive any word on this issue? Thanks.

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Answer 2

modular747

Level 6

19,656 points

Jul 9, 2010 11:53 AM in response to outdors1

Many smtp servers reject mail sent via mobil devices. You may do better using the AT&T SMTP server:

Settings > Mail.... > (your GoDaddy account) > SMTP > Primary Server (smtpout.secureserver.net) > Off. Other SMTP Servers > AT&T SMTP Server > On

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Answer 3

Sammy Jo

Level 1

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Jul 9, 2010 11:56 AM in response to modular747

Thank you, modular. This has fixed my problem. Many, many thanks. Did not feel like sitting on hold with godaddy and paying for that long distance support line! Have a good weekend.

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Answer 4

modular747

Level 6

19,656 points

Jul 9, 2010 12:05 PM in response to Sammy Jo

You're welcome.

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Answer 5

LarksHead

Level 2

200 points

Jul 9, 2010 12:11 PM in response to modular747

I know this is not much help, but I seem to recall when setting up my original iPhone, I had issues. GoDaddy had some helpful iPhone-specific documents on their online support.

Regards,
-Peter

Message was edited by: LarksHead

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Answer 6

LarksHead

Level 2

200 points

Jul 9, 2010 1:00 PM in response to LarksHead

OK. This is weird.

When I tried to send something from my iPhone 4 GoDaddy account to my office email address (which I don't have configured into the iPhone), I got a message that I had no password in my email config with directions to go to Settings>Email>etc. and put one in. I did that, but the verification timed out with no response from the server. I gave up. About 10-15 minutes later, I heard a "swoosh" from the phone and the email showed up in my office client.

Did GoDaddy fix something on the fly? I don't think I did.

Looking at the headers on the email, it appears to have been sent from secureserver.net, which I believe is Godaddy's SMTP.

You might want to try it again.

-Peter

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Answer 7

imdoc

Level 1

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Sep 9, 2010 4:16 PM in response to outdors1

I was having the same problem with my iphone 4 (iOs 402) and fixed it following modular747's advice:

Settings > Mail.... > (your GoDaddy account) > SMTP > Primary Server (smtpout.secureserver.net) > Off. Other SMTP Servers > AT&T SMTP Server > On

thanks! Hope the OP finds their fix too.

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