Dead iPad Pro
My daughter's iPad pro bought brand new in December 2016 died a few months ago. I've tried the hard reset, tried charging it, chatted with an Apple specialist, took it to my local Apple store twice and they said it's dead. I even took it to a UBreakIFix place who tried everything including replacing the battery, but nothing. I did not buy the 2 year Apple Care, but Apple did offer to "swap" this one for a new one of the same model for something like $350. I declined of course (why would I pay for another one of the same model when the same thing could happen again). And, of course, it was not linked to the cloud, so we do not have any of the photos, videos, etc that were on it. One agent I chatted with said this is a known issue with this model, but as of September of this year, there was no "recall". This is very frustrating. This was not a cheap iPad. I would like to see a recall of this iPad.
iPad Pro 9.7-inch WiFi
