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new album songs by Mariah Carey not playing on other non-apple devices like my laptop

New album (Caution) songs by Mariah Carey only play on iPad and iPhone but do not play on my laptop or other devices. How can I resolve this?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Dec 8, 2018 11:54 PM

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Question marked as Best answer

Hello and welcome to Apple Support Communities, pelekelo!


I see you're experiencing issues when attempting to play a specific album with Apple Music. I'd be happy to provide information that may help you out.


Use the steps in this article to troubleshoot: Get help with iCloud Music Library


I hope this information helps you out.


Have a great week ahead!

Posted on Dec 10, 2018 8:05 AM

1 reply
Question marked as Best answer

Dec 10, 2018 8:05 AM in response to pelekelo

Hello and welcome to Apple Support Communities, pelekelo!


I see you're experiencing issues when attempting to play a specific album with Apple Music. I'd be happy to provide information that may help you out.


Use the steps in this article to troubleshoot: Get help with iCloud Music Library


I hope this information helps you out.


Have a great week ahead!

new album songs by Mariah Carey not playing on other non-apple devices like my laptop

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