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iPhone videos - no picture

Hi,


I found this post and it’s exactly what is happening to my videos once downloaded to my computer. They play sound, but no video. They are coming up as QuickTime videos, but I’m ready that QuickTime is no longer supported by apple.


Anything more current on how to fix this?

Posted on Dec 9, 2018 7:51 AM

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Question marked as Best answer

It won't change what you've already recorded.

I think the free Handbrake app can convert them to H.264 or H.265 codecs. H.264 for older machines.

Posted on Dec 9, 2018 9:27 AM

4 replies

iPhone videos - no picture

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