Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera problems

I have the iPhone 6s Plus. As of the past three months it will not let me take a picture. The entire phone shakes and starts buzzing as soon as I open the camera app or even Snapchat. It’s to the point where every picture I take is just a blur.

Posted on Dec 9, 2018 12:23 PM

Reply
Question marked as Apple recommended

We can't diagnose that kind of issue remotely, but it sounds like a hardware problem.

Have you device inspected at your most convenient Apple Store or Authorized Service Provider. After checking it, they'll give you all the available options:

https://locate.apple.com/findlocations


Regards

Giulio

Posted on Dec 9, 2018 1:27 PM

1 reply
Question marked as Apple recommended

Dec 9, 2018 1:27 PM in response to DevinGibson

We can't diagnose that kind of issue remotely, but it sounds like a hardware problem.

Have you device inspected at your most convenient Apple Store or Authorized Service Provider. After checking it, they'll give you all the available options:

https://locate.apple.com/findlocations


Regards

Giulio

Camera problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.