Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Admin Password and Parental Controls problem

Hello, two months ago I bought an iMac late 2013 in a Pawn Shop. The computer had its user and password, when I got home I changed the password but I left the same user and everything was fine because I had access to everything. One day I had the idea of activating the parental control over my account, and that's when the problems started, asking me for the administrator password for everything, I thought it was admin but not. I have on hand the purchase receipts where it indicates the serial number and information. Do you think Apple support can help with this problem?


Thanks in advance

Posted on Dec 9, 2018 9:14 PM

Reply
Question marked as Apple recommended

What you should do is follow these steps.

What to do before you sell, give away, or trade in your Mac - Apple Support

Posted on Dec 10, 2018 1:55 AM

4 replies

Admin Password and Parental Controls problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.