MacOS Pro 13INC Thunderbolt issue

Connections that use ThunderBolt 2 do not work after the battery has run out and the computer has restarted.

Posted on Dec 12, 2018 10:37 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2018 11:19 AM

Hi, assuming it's a MacBook Pro...


On Mac notebooks with non-removable battery

Mac notebook computers that have a battery you should not remove include: MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015).

To reset the SMC:

  1. Shut down the computer.
  2. Plug in the MagSafe or USB-C power adapter to a power source and to your computer.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer.

On MagSafe power adapters, the LED might change states or temporarily turn off when you reset the SMC.


On Mac notebooks with removable battery

Older MacBook and MacBook Pro computers have removable batteries. Learn about removing the battery on MacBook and MacBook Pro.

To reset the SMC:

  1. Shut down the computer.
  2. Disconnect the MagSafe power adapter from the computer if it's connected.
  3. Remove the battery.
  4. Press and hold the power button for five seconds.
  5. Release the power button.
  6. Reconnect the battery and MagSafe power adapter.
  7. Press the power button to turn on the computer.

https://iosafe.com/helpdesk/kb/faq.php?id=14

2 replies
Question marked as Top-ranking reply

Dec 12, 2018 11:19 AM in response to MacOs_Thunderbolt

Hi, assuming it's a MacBook Pro...


On Mac notebooks with non-removable battery

Mac notebook computers that have a battery you should not remove include: MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015).

To reset the SMC:

  1. Shut down the computer.
  2. Plug in the MagSafe or USB-C power adapter to a power source and to your computer.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer.

On MagSafe power adapters, the LED might change states or temporarily turn off when you reset the SMC.


On Mac notebooks with removable battery

Older MacBook and MacBook Pro computers have removable batteries. Learn about removing the battery on MacBook and MacBook Pro.

To reset the SMC:

  1. Shut down the computer.
  2. Disconnect the MagSafe power adapter from the computer if it's connected.
  3. Remove the battery.
  4. Press and hold the power button for five seconds.
  5. Release the power button.
  6. Reconnect the battery and MagSafe power adapter.
  7. Press the power button to turn on the computer.

https://iosafe.com/helpdesk/kb/faq.php?id=14

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MacOS Pro 13INC Thunderbolt issue

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